Strategic Field Effectiveness Leader

Amgen SA; Deerfield (IL); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Retirement plan

Medical, dental, vision insurance

Life & disability insurance

Flexible spending accounts

Annual bonus program

Stock-based incentives

Paid time off

Job summary

Amgen is seeking an Associate Director, Field Effectiveness to lead the US Field Excellence function, guiding field strategy, analytics, and cross‑functional collaboration to drive performance across the Rare Disease portfolio. The role requires deep experience in field analytics, leadership, and program delivery.

The position supports a flexible commuter arrangement to Deerfield or Thousand Oaks, requires 2–3 days on site, and reports to the Director, Field Effectiveness.

Qualifications

• Doctorate degree and 3 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry experience OR
• Master’s degree and 5 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry experience OR
• Bachelor’s degree and 7 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry experience OR
• Associate’s degree and 12 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry experience OR
• High school diploma / GED and 14 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry experience.

Responsibilities

• Liaison for all Field Excellence capabilities, ensuring seamless integration and alignment of field effectiveness initiatives
• Be the strategic advisor to sales leadership (NSDs and Regional Directors) ensuring connectivity of sales force strategy & execution across cross field excellence initiatives (field effectiveness, field operations, field reporting, incentive compensation governance, field systems and capabilities, etc.) and broader CD&A (field reporting, field alerts and suggestions, etc.)
• Lead/co-lead special initiatives and projects (e.g. Sales Force size & structure, launch readiness, Pilot test and learns, etc.)
• Assist the Director in the development and execution of field effectiveness strategy and programs across the portfolio, with specific focus on your business unit.
• Work closely with US Analytics, Cross Functional partners and other key stakeholders to develop robust sales force metrics and dashboard systems; Regularly assess field performance metrics and industry trends to proactively identify and address areas for improvement. Recommend solutions that align with the business unit’s strategic objectives
• Facilitate coordinating execution and pull‑through of field force projects – customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
• Lead, mentor, and develop a diverse team of managers and senior managers, focusing on building a culture of high performance, innovation, and accountability. Establish clear performance metrics and development paths for all team members, encouraging continuous professional growth and alignment with business goals
• Work closely with the broader Commercial Data & Analytics (CD&A) team and other cross‑functional teams to ensure integrated and effective execution of field strategies; Assess sales force insights and analytics needs and collaborate with US Analytics to prioritize and/or use existing resources within Field Effectiveness to conduct adhoc analytics
• Collaborate with global teams, including AIN and ACCP, to deliver strategic initiatives and achieve key business deliverables
• Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

Skills

Strategic thinking

Analytical mindset

Team leadership

Collaboration

Communication

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Job description

Amgen is seeking an Associate Director, Field Effectiveness to lead the US Field Excellence function, guiding field strategy, analytics, and cross‑functional collaboration to drive performance across the Rare Disease portfolio. The role requires deep experience in field analytics, leadership, and program delivery.

The position supports a flexible commuter arrangement to Deerfield or Thousand Oaks, requires 2–3 days on site, and reports to the Director, Field Effectiveness.