Strategic Federal Accounts Manager

Us Bank; Washington (District of Columbia); On-site; USD 111,000 - 135,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

U.S. Bank seeks a Relationship Manager support role focused on Federal agency accounts, driving profitability within an existing portfolio. You will assist with client reviews, reporting, and cross-functional collaboration with technology and operations to resolve issues.

Key qualifications include a Bachelor's degree or equivalent, 5–7 years in relationship management, and strong knowledge of the payments industry. Travel up to 15% is required.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Five to seven years of relationship management experience.
• Four to six years of product sales, relationship management, or client servicing experience.
• Ability to travel 10-15%
• Thorough understanding of payments industry
• Strong Excel skills including Power Query; CoPilot a plus
• Knowledge of product marketing, client servicing components, and organization operations
• Excellent marketing and business development/sales skills
• Excellent technical mindset and expertise; in-depth trouble shooting
• Negotiation and decision-making skills
• Ability to creatively resolve complex problems with general guidance
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Excellent interpersonal, presentation, verbal and written communication skills
• Understanding of Federal government contracting/policies
• Familiarity with GSA SmartPay program
• Project management knowledge
• Implementation/client onboarding experience
• Experience with data mining/trend analyses

Responsibilities

• Supports the Relationship Manager in developing and maintaining Federal agency account relationships while helping drive profitability within the existing portfolio.
• In partnership with the lead Relationship Manager, identifies growth opportunities and strategic revenue initiatives by applying knowledge of clients, markets, government policies and regulations, and bank products and services.
• Assists with technical integration activities, including researching and resolving file extract issues, coordinating with internal technology and operations partners, and communicating the client impact of technical releases, system upgrades, and platform changes.
• Prepares and participates in account reviews and sales presentations for existing and prospective clients.
• Builds collaborative relationships with clients and internal partners, and contributes to special projects as needed.

Skills

Relationship management

Communication skills

Sales experience

Project management

Education

Bachelor's degree or equivalent

Tools

Excel

Power Query

CoPilot

Job description

U.S. Bank seeks a Relationship Manager support role focused on Federal agency accounts, driving profitability within an existing portfolio. You will assist with client reviews, reporting, and cross-functional collaboration with technology and operations to resolve issues.

Key qualifications include a Bachelor's degree or equivalent, 5–7 years in relationship management, and strong knowledge of the payments industry. Travel up to 15% is required.