External Meetings & Engagements Lead — Hybrid, AI-Driven

Novartis; East Hanover (NJ); Hybrid; USD 168,000 - 312,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Generous time off

Job summary

Novartis in East Hanover, NJ, is seeking an External Meetings and Engagements Lead to shape the strategy and operations for engagements with healthcare professionals across the U.S. You will lead a team, partner with Ethics, Risk and Compliance, Legal, Medical, and other functions, and drive compliant, high-quality programs.

The role emphasizes digital innovation, governance, and scalable engagement solutions, with responsibility for end-to-end management of HCP education and advisory activities

Qualifications

• Bachelor's degree with relevant experience in pharmaceutical commercial operations or external engagement operations.
• Direct people-management experience across multiple stakeholder or client groups.
• Experience managing healthcare professional education, speaker programs, external meetings, or related commercial operations.
• Familiarity with compliance requirements (e.g., Sunshine Act) and adherence to regulations.
• Proven experience managing suppliers, service delivery, performance metrics, budgets within an outsourced model.

Responsibilities

• Set strategic direction for compliant, high-quality external meetings and engagements across the U.S. organization.
• Lead end-to-end HCP education and advisory board operations from planning through reconciliation and closeout.
• Own technology platforms supporting external engagements, driving usability and efficiency.
• Partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, and Procurement to strengthen governance.
• Drive scalable virtual and hybrid engagement solutions that improve presenter and attendee experiences.
• Lead supplier performance with clear expectations, metrics, and continuous improvement.
• Develop and inspire a high-performing team leveraging AI and automation to simplify operations.

Skills

People management

Stakeholder management

Project management

Budget management

Communication

Leadership

Education

Bachelor's degree

Job description

Novartis in East Hanover, NJ, is seeking an External Meetings and Engagements Lead to shape the strategy and operations for engagements with healthcare professionals across the U.S. You will lead a team, partner with Ethics, Risk and Compliance, Legal, Medical, and other functions, and drive compliant, high-quality programs.

The role emphasizes digital innovation, governance, and scalable engagement solutions, with responsibility for end-to-end management of HCP education and advisory activities