Head of External Engagements & HCP Education

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; East Hanover (NJ); Hybrid; USD 168,000 - 312,000; Full time

Benefits offered by this job

Health, life & disability benefits

401(k) with company match

Generous time off

Job summary

Novartis Pharmaceuticals Corporation in East Hanover, NJ, is seeking an External Meetings and Engagements Lead. Hybrid work model with domestic travel up to 20%. You will set strategic direction for compliant external engagements across the U.S.

and lead a cross-functional team including Ethics, Legal, Medical, and Finance to deliver high-quality programs. You will also drive digital innovation, leverage AI to streamline operations, manage budgets, and foster scalable virtual and in-person

Qualifications

• Bachelor’s degree with relevant experience in pharmaceutical external engagement operations.
• Direct people-management experience, including leading teams across multiple stakeholder groups.
• Experience managing healthcare professional education, speaker programs, external meetings, project management, or related commercial operations.
• Familiarity with Sunshine Act, transparency reporting, and regulatory compliance.
• Proven experience managing suppliers, service delivery, performance measures, budgets within an outsourced model.

Responsibilities

• Set the strategic direction for compliant, high-quality external meetings and engagements across the U.S. organization.
• Lead end-to-end healthcare professional education and advisory board operations from planning through closeout.
• Own technology platforms supporting external engagements, driving usability and efficiency.
• Partner with Ethics, Risk and Compliance, Legal, Medical, Commercial, Finance, and Procurement to strengthen governance.
• Drive scalable virtual and hybrid engagement solutions improving experiences for presenters, attendees, and field teams.
• Lead supplier performance with clear service expectations and continuous improvement.
• Develop a high-performing team leveraging AI and automation to simplify meeting operations.

Skills

People management

Project management

Stakeholder management

Budget management

AI automation

Education

Bachelor’s degree

Job description

Novartis Pharmaceuticals Corporation in East Hanover, NJ, is seeking an External Meetings and Engagements Lead. Hybrid work model with domestic travel up to 20%. You will set strategic direction for compliant external engagements across the U.S.

and lead a cross-functional team including Ethics, Legal, Medical, and Finance to deliver high-quality programs. You will also drive digital innovation, leverage AI to streamline operations, manage budgets, and foster scalable virtual and in-person