Strategic External Communications & PR Leader

01460 Continental Casualty Company; Chicago (IL); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA offers a chance to shape and protect its reputation by leading external communications and strategic storytelling. The Marketing Manager will translate complex insurance topics into compelling narratives, guide media engagement, and partner with leaders to elevate CNA’s brand and thought leadership.

The role requires strong business acumen, superior writing, and the ability to drive integrated communications that align with enterprise priorities and growth initiatives.

Qualifications

• Commercial insurance industry experience required.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English or a related field, or equivalent experience.
• Typically a minimum of five to seven years of progressively responsible experience in corporate communications, public relations, media relations or a related field.
• Experience advising leaders and stakeholders on strategic or high‑profile communications initiatives.

Responsibilities

• Serves as a trusted communications advisor with strategic messaging and stakeholder engagement.
• Develops external communications strategies to support priorities and growth.
• Manages media relations, executive visibility and spokesperson preparation.
• Leads awards and recognition programs to elevate reputation and thought leadership.
• Collaborates with business leaders to create compelling narratives and ensure consistency.

Skills

External communications

Media relations

Public relations

Writing & storytelling

Stakeholder engagement

Project management

Insurance industry experience

Education

Bachelor's degree in Communications/PR/Journalism/Marketing/English

Job description

CNA offers a chance to shape and protect its reputation by leading external communications and strategic storytelling. The Marketing Manager will translate complex insurance topics into compelling narratives, guide media engagement, and partner with leaders to elevate CNA’s brand and thought leadership.

The role requires strong business acumen, superior writing, and the ability to drive integrated communications that align with enterprise priorities and growth initiatives.