Strategic External Communications Lead

Kyndryl; Dallas (TX); On-site; USD 80,000 - 152,000; Full time

Benefits offered by this job

Annual bonus program

Comprehensive benefits package

Paid time off

Retirement benefits

Job summary

Kyndryl, a leading technology services company, seeks an External Relations Specialist to shape external messaging and coordinate outreach to analysts, media, partners, and industry stakeholders. The role balances planning with hands-on execution, collaborating with marketing, communications, legal, and business teams.

Responsibilities include creating briefing materials, coordinating with external audiences, supporting events and briefings, and tracking outcomes with defined metrics.

Qualifications

• Experience supporting external relations, communications, analyst relations, public relations, or marketing functions.
• Ability to translate complex business or technology topics into clear, audience-appropriate external messaging.
• Experience coordinating deliverables across multiple stakeholders with defined timelines.
• Strong written editing skills applied to externally published or shared content.
• Experience tracking activities, maintaining documentation, and reporting results against agreed measures.
• Familiarity with brand governance, approvals, or compliance processes for external communications.

Responsibilities

• Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging.
• Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans.
• Support the preparation and execution of analyst briefings, industry events, and external announcements.
• Track external engagement activity, maintain documentation, and report on outcomes using defined metrics.
• Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content.
• Monitor external coverage and industry commentary to surface insights and potential risks.
• Ensure all external communications follow brand, compliance, and governance requirements.

Skills

External relations experience

Audience messaging

Cross-stakeholder coordination

Editing for external use

Tracking & reporting

Brand governance/compliance

Job description

Kyndryl, a leading technology services company, seeks an External Relations Specialist to shape external messaging and coordinate outreach to analysts, media, partners, and industry stakeholders. The role balances planning with hands-on execution, collaborating with marketing, communications, legal, and business teams.

Responsibilities include creating briefing materials, coordinating with external audiences, supporting events and briefings, and tracking outcomes with defined metrics.