US External Communications Lead

Kyndryl; Dallas (TX); On-site; USD 80,000 - 152,000; Full time

Benefits offered by this job

Annual bonus program

Comprehensive benefits package

Paid time off

Retirement benefits

Job summary

Kyndryl, a leading technology services company, seeks an External Relations Specialist to shape external messaging and coordinate outreach to analysts, media, partners, and industry stakeholders. The role balances planning with hands-on execution, collaborating with marketing, communications, legal, and business teams.

Responsibilities include creating briefing materials, coordinating with external audiences, supporting events and briefings, and tracking outcomes with defined metrics.

Qualifications

• Experience supporting external relations, communications, analyst relations, public relations, or marketing functions.
• Ability to translate complex business or technology topics into clear, audience-appropriate external messaging.
• Experience coordinating deliverables across multiple stakeholders with defined timelines.
• Strong written editing skills applied to externally published or shared content.
• Experience tracking activities, maintaining documentation, and reporting results against agreed measures.
• Familiarity with brand governance, approvals, or compliance processes for external communications.

Responsibilities

• Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging.
• Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans.
• Support the preparation and execution of analyst briefings, industry events, and external announcements.
• Track external engagement activity, maintain documentation, and report on outcomes using defined metrics.
• Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content.
• Monitor external coverage and industry commentary to surface insights and potential risks.
• Ensure all external communications follow brand, compliance, and governance requirements.

Skills

External relations experience

Audience messaging

Cross-stakeholder coordination

Editing for external use

Tracking & reporting

Brand governance/compliance

Job description

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your role

As an External Relations Specialist, you will focus on building and maintaining Kyndryl’s visibility, credibility, and consistency across key external audiences. Your role will contribute to how Kyndryl is represented to analysts, media, partners, and broader industry stakeholders by shaping messages, coordinating outreach activities, and ensuring accurate, timely external communications. The work balances planning with hands‑on execution and is completed through close collaboration with marketing, communications, legal, and business stakeholders.

What you will do

• Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging
• Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans
• Support the preparation and execution of analyst briefings, industry events, and external announcements
• Track external engagement activity, maintain documentation, and report on outcomes using defined metrics
• Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content
• Monitor external coverage and industry commentary to surface insights and potential risks
• Ensure all external communications follow brand, compliance, and governance requirements

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required skills and experience

• Experience supporting external relations, communications, analyst relations, public relations, or marketing functions
• Ability to translate complex business or technology topics into clear, audience‑appropriate external messaging
• Experience coordinating deliverables across multiple stakeholders with defined timelines
• Strong written editing skills applied to externally published or shared content
• Experience tracking activities, maintaining documentation, and reporting results against agreed measures
• Familiarity with brand governance, approvals, or compliance processes for external communications

Preferred skills and experience

• Experience working with industry analysts, media, or external partners
• Background in technology, IT services, or B2B environments
• Experience supporting events, briefings, or thought leadership programs
• Familiarity with external communications measurement or monitoring tools

Pay and Benefits

The compensation range for the position in the U.S. is - $79,920 to $152,160 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $110,400 to $209,880

California (All Other): $101,280 to $192,360

Colorado: $92,040 to $174,840

Massachusetts/ Virginia: $92,040 to $192,360

New York City: $110,400 to $209,880

Washington: $101,280 to $192,360

Washington DC: $101,280 to $192,360

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.