Strategic Executive Assistant to Global Tech Leaders

Bzpp; United States; On-site; USD 132,000 - 227,000; Full time

Benefits offered by this job

Annual bonus 0-20% of base salary

FSA & HSA

Disability insurance

EAP program

401K with company match

PTO 18-21 days per year

12 public holidays

Parental leave

Job summary

Coupang is a fast-growing American technology company redefining global commerce. We seek a Principal Executive Assistant to act as a trusted strategic partner to senior leaders across Coupang's technology organization.

The role goes beyond traditional support, requiring exceptional judgment, planning, and cross-functional collaboration. You will manage complex priorities, drive operational excellence, and coordinate with global teams in a fast-paced, high-impact environment.

Qualifications

• 12+ years of executive administrative experience supporting senior leaders.
• Experience supporting Vice President, Senior Directors or equivalent executive-level leaders.
• Exceptional written and verbal communication skills with demonstrated ability to interact professionally with executives, internal partners and external stakeholders.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, Word and SharePoint.
• Experience using Workday, expense management systems and collaboration tools.
• Strong organizational, prioritization and problem-solving skills with the ability to manage multiple high-priority tasks simultaneously.
• Demonstrated ability to work independently with minimal guidance while exercising sound judgment and discretion.
• Experience supporting global organizations and coordinating across multiple international time zones.

Responsibilities

• Own complex calendar management for Vice President and Senior Director level executives, prioritizing meeting requests based on business impact, organizational dynamics and sensitivity.
• Proactively anticipate scheduling conflicts, absorb urgent requests, protect cross-time-zone responsiveness and develop alternate plans without direction when priorities shift.
• Manage end-to-end domestic and international travel arrangements
• Ensure travel plans, calendars and executive communications remain fully synchronized at all times.
• Attend key meetings, capture notes, document decisions and ensure action items, owners and timelines are clearly established before meetings conclude.
• Coordinate and manage multi-location meetings with Executive Assistants and stakeholders across global offices.
• Serve as a key member of the team by fostering engagement through team events, off-sites, all-hands meetings, recognition activities and team-building initiatives.
• Create and manage logistics for team events while actively contributing to culture, engagement and team effectiveness.
• Maintain organizational charts, team documentation and operational trackers using Excel and other productivity tools.
• Manage budgets and spending related to team activities, events, travel, and organizational initiatives while ensuring compliance with company policies.
• Draft, review and send communications on behalf of executives, exercising strong judgment and attention to detail.
• Manage expense reporting, purchase requests and administrative processes using Workday, Microsoft Office, Outlook and related systems.
• Independently scope, prioritize, and drive vague or open-ended requests through completion with minimal direction.
• Support business operations, special projects, executive staff meetings, presentations and strategic initiatives.
• Establish scalable mechanisms, streamline processes and improve operational efficiency across the organization.
• Partner closely with executives to optimize effectiveness, improve communication flow, and maintain alignment across key stakeholders.

Skills

Executive support

Calendar management

Cross-time-zone coordination

Travel management

Workday

Microsoft Office

Excel

PowerPoint

Outlook

Communication skills

Team collaboration

Discretion

Tools

Workday

MS Office

Job description

Coupang is a fast-growing American technology company redefining global commerce. We seek a Principal Executive Assistant to act as a trusted strategic partner to senior leaders across Coupang's technology organization.

The role goes beyond traditional support, requiring exceptional judgment, planning, and cross-functional collaboration. You will manage complex priorities, drive operational excellence, and coordinate with global teams in a fast-paced, high-impact environment.