Strategic Event & Client Liaison — Hospitality Pro

Piatt Hotel Group; Canonsburg (Washington County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off (PTO)

Paid Holidays

Paid Parking

Paid UFC GYM Membership

Team Member Travel Perks/Discounts

Job summary

Hilton Garden Inn Pittsburgh Southpointe in Canonsburg is seeking an Executive Meeting Manager to support Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions. You will serve as a primary liaison among clients, hotel operations, banquet teams, and departments to deliver exceptional guest experiences.

Ideal candidates have 2+ years in meetings/events hospitality, strong organizational and communication skills, and the ability to manage multiple

Qualifications

• Minimum of 2 years of meeting, event, catering, or hospitality experience preferred.
• Previous hotel experience strongly preferred.
• Experience supporting sales managers or working within a hotel sales or catering department is a plus.
• Strong understanding of meeting and event planning and execution.
• Excellent client service and relationship-building skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to effectively manage multiple events, clients, and deadlines simultaneously.
• Strong leadership, communication, and interpersonal skills.
• Professional presentation and customer service skills.
• Excellent written communication skills, including grammar, punctuation, and spelling.
• Intermediate to advanced computer skills.
• Experience with Delphi or similar hotel sales and catering systems preferred.
• Proficiency with Microsoft Office and other common business software.
• Shifts may include nights, weekends or holidays.

Responsibilities

• Support Sales Managers throughout the meeting and event sales process, from initial inquiry through event execution and post-event follow-up.
• Serve as a primary day-to-day contact for assigned clients once an event is confirmed.
• Work closely with Sales Managers to understand client needs, expectations, and event objectives.
• Coordinate meeting details including food and beverage, room setups, audiovisual services, décor, floral, vendors, and other event requirements.
• Prepare and maintain accurate Banquet Event Orders (BEOs), event resumes, proposals, contracts, and related documentation.
• Conduct client planning meetings and assist with property tours, menu selections, room setups, and other event-planning needs.
• Identify opportunities to enhance the client experience and support additional food and beverage and event-related revenue.
• Assist Sales Managers with client communication, follow-up, proposals, and account development.
• Build strong relationships with clients to encourage repeat business and long-term partnerships.
• Collaborate with Sales Managers, Revenue Management, Hotel General Managers, and operations leadership to maximize profitability while maintaining guest satisfaction.
• Review final event details and ensure all client requirements are communicated accurately to the appropriate hotel departments.

Skills

Client service

Relationship-building

Organization

Communication

Leadership

Interpersonal skills

Attention to detail

Time management

Hospitality knowledge

Tools

Delphi

Microsoft Office

Job description

Hilton Garden Inn Pittsburgh Southpointe in Canonsburg is seeking an Executive Meeting Manager to support Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions. You will serve as a primary liaison among clients, hotel operations, banquet teams, and departments to deliver exceptional guest experiences.

Ideal candidates have 2+ years in meetings/events hospitality, strong organizational and communication skills, and the ability to manage multiple