Strategic Enterprise Tech Account Director

CBRE, Inc.

Lansing (MI)

On-site

USD 175,000 - 225,000

Full time

14 days+

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Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

CBRE Group, Inc. is seeking an Account Director to lead a portfolio of enterprise technology engagements.

This role builds trusted stakeholder relationships, identifies growth opportunities, shapes technology and service strategies, and coordinates internal teams from opportunity development through delivery. The successful candidate will combine strategic account leadership with commercial discipline and technology fluency, helping clients connect business priorities with workplace technology,

Qualifications

7+ years of experience in enterprise technology account management, consulting, managed services, or related client-facing technology roles.
Experience selling or expanding technical services in an enterprise environment, including discovery, solution shaping, proposal development, stakeholder alignment, and internal sales coordination.
Demonstrated success leading strategic client relationships and driving account growth, stakeholder engagement, and commercial outcomes.
Ability to translate technology capabilities into business value and influence executive-level conversations.
Demonstrated experience with complex contract processes.
Strong communication, relationship management, negotiation, and cross-functional collaboration skills.
Experience supporting strategic Microsoft technology programs, Microsoft 365 ecosystems, or enterprise workplace technology initiatives.
Experience creating account plans, business reviews, proposal narratives, stakeholder-facing materials, service quality updates, or growth plans.
Demonstrated ability to evaluate, champion, and implement AI-driven solutions that improve productivity, streamline operations, and enable technology teams to deliver greater impact at scale.
Experience supporting large, matrixed enterprise clients or strategic accounts.
Bachelor's degree or equivalent combination of education and relevant professional experience.

Responsibilities

Serve as the primary relationship lead for assigned enterprise technology accounts, maintaining proactive communication and stakeholder confidence.
Provide leadership for the account team, ensuring priorities are understood, standards met, client commitments fulfilled, and a consistent stakeholder experience delivered.
Develop and maintain strategic account plans that align client priorities, technology roadmaps, service investments, and growth opportunities.
Own account revenue, retention, and growth objectives, including renewals, service expansion, and new opportunities.
Create demand by identifying unmet business needs, service gaps, stakeholder priorities, and opportunities to expand existing technology services or launch new advisory/project work.
Lead product demonstrations, discovery workshops, roadmap sessions, executive briefings, and innovation conversations.
Guide the commercial lifecycle, including discovery, solution shaping, pricing, proposals, statements of work, amendments, and renewals.
Monitor account satisfaction, service quality, and delivery risks.
Understand outsourced services, supplier/partner agreements, cybersecurity or compliance requirements, and enterprise procurement practices.