Strategic Enterprise Program Lead - Hybrid

The Silver Lining; West Bend (WI); Hybrid; USD 109,000 - 137,000; Full time

Benefits offered by this job

Health Savings Account

401(k) Plan with Company Match

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

West Bend is seeking an Enterprise Program Manager to lead cross-functional, strategic initiatives that drive real business value. The role focuses on turning strategy into action, aligning with executive leadership, and delivering measurable outcomes in a hybrid West Bend environment.

The position emphasizes program planning, governance, risk management, and continuous improvement across departments, with a strong emphasis on stakeholder communication and budget oversight.

Qualifications

• 7+ years of experience in program management, process improvement, strategic planning, and business operations.
• Knowledge of P&C insurance systems and products preferred.
• Proven track record of managing large, complex, and cross-functional programs, including planning, execution, and monitoring.
• Analytical and problem-solving skills with the ability to think strategically and execute tactically.
• Written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Demonstrated ability to successfully lead projects with proficiency in the use of agile program management methodologies and tools.
• Ability to lead and motivate teams, provide guidance, and foster collaboration.

Responsibilities

• Lead the planning, execution, and delivery of strategic programs across departments to support long-term organizational goals.
• Partner with executive leadership to define program objectives, KPIs, and success metrics.
• Develop and maintain detailed program plans, timelines, and status reports.
• Identify and mitigate risks, resolve issues, and ensure program alignment with broader business goals.
• Facilitate effective cross-functional collaboration, ensuring transparency and accountability among all stakeholders.
• Coordinate with business units, technology teams, and external partners to drive project success.
• Resolve cross-functional issues, clarify dependencies, and eliminate bottlenecks.
• Drive continuous improvement by analyzing program performance and implementing process enhancements.
• Prepare and deliver executive-level presentations, reports, and updates on program progress and outcomes.
• Manage program budgets, resource allocation, and vendor relationships as needed.
• Tracking program performance, analyzing key performance indicators (KPIs), and adjusting as needed.
• Helping to manage organizational changes associated with programs.

Skills

Program management

Process improvement

Strategic planning

Agile

Leadership

Communication

Cross-functional

Education

Bachelor's in Business

Master's preferred

PMP/PgMP preferred

Tools

PMP certification

Job description

West Bend is seeking an Enterprise Program Manager to lead cross-functional, strategic initiatives that drive real business value. The role focuses on turning strategy into action, aligning with executive leadership, and delivering measurable outcomes in a hybrid West Bend environment.

The position emphasizes program planning, governance, risk management, and continuous improvement across departments, with a strong emphasis on stakeholder communication and budget oversight.