Strategic Enterprise Observability & AIOps Architect

General Dynamics IT; Chantilly (VA); On-site; USD 180,000 - 240,000; Full time

Job summary

General Dynamics IT in Chantilly, VA is seeking an Enterprise Observability & AIOps Solutions Architect to design and implement an integrated observability and AIOps architecture. This role transforms telemetry across infrastructure, applications, networks, endpoints, user experience, security, cloud, and ITSM into proactive, data-driven operational decisions.

You will own the Sense-Score-Act-Govern framework and align with NOC execution.

Qualifications

• Active TS/SCI with Polygraph clearance required.
• 10+ years of monitoring, observability, reliability, operations engineering, or enterprise architecture experience.
• US Citizenship required.

Responsibilities

• Define enterprise observability principles and reference architecture for telemetry.
• Architect metrics, logs, traces, and events as an integrated operating system.
• Define SLOs, error budgets, alerts, and escalation policies.
• Design MEWI data flow and score architecture with cross-functional teams.
• Lead closed-loop patterns mapping monitors to diagnosis and automation.

Skills

AI Ops

ITOM

ITSM

Education

Bachelor's degree in Computer Science, Systems Engineering, Information Technology, Data Engineering, or related field

Tools

Dynatrace

Aternity

Azure Monitor

Sentinel

Cisco telemetry

ServiceNow ITOM/Event Management

CMDB/service mapping

Job description

General Dynamics IT in Chantilly, VA is seeking an Enterprise Observability & AIOps Solutions Architect to design and implement an integrated observability and AIOps architecture. This role transforms telemetry across infrastructure, applications, networks, endpoints, user experience, security, cloud, and ITSM into proactive, data-driven operational decisions.

You will own the Sense-Score-Act-Govern framework and align with NOC execution.