Strategic Enterprise Growth Manager

Astound; Northampton Township (Bucks County); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

STD Insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Discount

Job summary

Astound is seeking an Account Manager to serve as the single point of contact for existing customers, driving revenue growth, lowering churn, and contracting clients currently without agreements. The role blends customer-facing activity with phone-based outreach to secure long-term relationships.

You will manage renewals, upsell opportunities, and oversee bulk video accounts, while leveraging CRM and related tools to track progress and report results.

Qualifications

• Telecom and internet sales to end-user and large business customers using CRM systems
• Communication with C-level executives
• Experience in technology sales and account planning
• Tech skills in network/transmission design
• Product knowledge of switched and dedicated services
• Understanding of ordering/provisioning/billing
• Marketing principles knowledge
• Decision making and retention skills
• Strong communication and business writing skills

Responsibilities

• Manage, up-sell, and renew agreements of existing base
• Secure month-to-month customers into long term contracts
• Oversee bulk video accounts
• Reducing customer churn
• Track, manage, and report ongoing activity relative to plan
• Identify competitive pricing solutions for customers
• Manage a module of named accounts
• Performs other duties as assigned

Skills

Telecom sales

CRM experience

C-level communication

Account planning

Consultative selling

End-user and enterprise sales

Negotiation

Decision making

Retention skills

Education

High school diploma or equivalent

Four-year college degree

Job description

Astound is seeking an Account Manager to serve as the single point of contact for existing customers, driving revenue growth, lowering churn, and contracting clients currently without agreements. The role blends customer-facing activity with phone-based outreach to secure long-term relationships.

You will manage renewals, upsell opportunities, and oversee bulk video accounts, while leveraging CRM and related tools to track progress and report results.