Strategic Enrollment Systems Analyst

California State University, San Bernardino; San Bernardino (CA); On-site; USD 65,000 - 94,000; Full time

Job summary

California State University, San Bernardino is seeking a Business Systems Analyst I to support Admissions systems and CRM processes on the San Bernardino Campus.

Work involves configuring Cal State Apply and related systems, validating data, and producing reports to aid enrollment decisions. Strong analytical and communication skills, plus experience with PeopleSoft and CRM tools, are essential.

Qualifications

• Equivalent to a bachelor’s degree in a related field. Substitution allowed year-for-year for education.
• General knowledge of business systems, technology applications, and project management.
• Strong organizational and time management skills.
• Demonstrated communication and interpersonal skills.
• Ability to troubleshoot system issues and maintain confidentiality.
• Ability to work independently and with diverse stakeholders.
• Analytical skills to analyze data sets and reports.
• Proficiency with database queries and reporting tools.

Responsibilities

• Perform established search, match, and post-processing activities for Cal State Apply and WebAdmit.
• Review information and processing results to identify errors and apply corrections.
• Open/close undergraduate terms and manage course/major updates in system tools.
• Configure and validate admissions communications in Element451 per campaigns.
• Provide routine system demonstrations and technical assistance to Admissions staff.
• Support testing, data validation, and reporting for Admissions systems.
• Prepare materials for operational meetings and document workflow changes.

Skills

Business systems analysis

Project management

Communication

Troubleshooting

Confidentiality

Independence

Data analysis

Team collaboration

Documentation

Education

Bachelor’s degree or equivalent

Tools

PeopleSoft

WebAdmit

Cal State Apply

Common App

Element451

Smartsheet

Job description

California State University, San Bernardino is seeking a Business Systems Analyst I to support Admissions systems and CRM processes on the San Bernardino Campus.

Work involves configuring Cal State Apply and related systems, validating data, and producing reports to aid enrollment decisions. Strong analytical and communication skills, plus experience with PeopleSoft and CRM tools, are essential.