Strategic Employee Experience Partner

Broadview group; City of Albany (NY); On-site; USD 77,000 - 97,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Broadview FCU is seeking a Senior Employee Experience Business Partner in Albany, NY. You’ll serve as a strategic HR partner across the employee lifecycle, focusing on frontline employee support, retention, and engagement.

You’ll partner with leaders, coach managers, drive engagement initiatives, support onboarding and development, and ensure policy consistency across locations. The role requires HRBP experience and a strong understanding of employment laws and ER cases.

Qualifications

• Bachelor’s degree in HR, Business, or related field.
• 7-10 years of HR experience with strong HRBP focus.
• Experience supporting frontline or multi-location operations preferred.
• Solid understanding of employee relations and employment laws.
• Strong business acumen and ability to influence leaders.
• Data-driven mindset and problem-solving skills.

Responsibilities

• Partner with leaders in assigned areas.
• Align HR strategies with business priorities such as member satisfaction, growth, and operational efficiency.
• Provide coaching to managers on leadership effectiveness and team performance.
• Drive initiatives to improve engagement, particularly in high-volume, member-facing roles.
• Support onboarding, career development, and retention strategies.
• Act as a trusted advisor to employees and managers.
• Provide guidance on performance management, attendance, and workplace issues.
• Handle routine ER cases and partner with ER Manager on complex issues.
• Ensure consistent application of policies across locations.
• Facilitate performance reviews, succession planning, and leadership development discussions.
• Support staffing strategies for branches and hard-to-fill roles.
• Support organizational changes such as new branch openings, restructures, and digital banking initiatives.
• Assist leaders to communicate and implement change effectively.
• Analyze workforce data (turnover, engagement, staffing levels) to identify trends and recommend actions.
• Focus on improving retention and performance in member-facing roles.
• Ensure HR practices align with employment laws and Broadview policies.

Skills

HRBP experience

Employee relations

Frontline operations

Data driven

Leadership coaching

Education

Bachelor’s degree in HR, Business, or related field

Job description

Broadview FCU is seeking a Senior Employee Experience Business Partner in Albany, NY. You’ll serve as a strategic HR partner across the employee lifecycle, focusing on frontline employee support, retention, and engagement.

You’ll partner with leaders, coach managers, drive engagement initiatives, support onboarding and development, and ensure policy consistency across locations. The role requires HRBP experience and a strong understanding of employment laws and ER cases.