Strategic Ecommerce National Accounts Executive

Hellmann Worldwide Logistics; Houston (TX); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) plan

Tuition assistance

Incentive compensation

Job summary

Hellmann Worldwide Logistics is seeking a National Account Management Representative focused on Ecommerce in the USA. You will hunt new key Ecommerce customers and manage strategic relationships while promoting tailored logistics solutions across parcel, last-mile, fulfillment, cross-border, and returns services.

You will lead cross-functional collaboration with Product, Operations, and Pricing teams, develop strategic account plans, and drive revenue growth through effective pipeline management

Qualifications

• Associate degree or equivalent in Business Administration, Logistics, Sales, Marketing, or related.
• Bachelor's degree preferred in Business Administration, Supply Chain or related field.
• Minimum of four years in sales, account management, business development, or customer-facing experience.
• Experience selling logistics, transportation, freight forwarding, parcel, fulfillment, Ecommerce, or supply chain solutions preferred.
• Demonstrated success in new business acquisition and account growth.
• Experience with CRM systems and pipeline management.

Responsibilities

• Manage Ecommerce key accounts within an assigned portfolio and maintain strong customer relationships to promote retention, growth, and customer satisfaction.
• Develop strategic account plans and identify opportunities to expand services and increase revenue within existing Ecommerce accounts.
• Understand customer supply chain requirements, including peak season planning, order fulfillment, parcel logistics, last-mile delivery, cross-border transportation, and returns management.
• Design and present customized Ecommerce logistics solutions that address customer business objectives and operational challenges.
• Prospect, qualify, and develop new Ecommerce business opportunities through outbound sales activities, cold calling, networking, referrals, trade shows, industry events, and digital prospecting.
• Negotiate pricing, contractual agreements, and service solutions consistent with company policies and profitability goals.
• Collaborate with local and regional sales teams to identify and develop cross-selling opportunities within existing customer accounts.
• Conduct customer meetings, sales presentations, business reviews, and strategic planning sessions.
• Lead Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and Annual Business Reviews as required.
• Travel as required to support customer meetings, industry events, and business development activities.

Skills

Account management

Sales hunting

Ecommerce logistics

CRM proficiency

Negotiation

Relationship building

Pricing & profitability

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

CRM systems

Microsoft Office

Salesforce

Job description

Hellmann Worldwide Logistics is seeking a National Account Management Representative focused on Ecommerce in the USA. You will hunt new key Ecommerce customers and manage strategic relationships while promoting tailored logistics solutions across parcel, last-mile, fulfillment, cross-border, and returns services.

You will lead cross-functional collaboration with Product, Operations, and Pricing teams, develop strategic account plans, and drive revenue growth through effective pipeline management