Strategic Dynamics 365 Program Manager

Lumovy Technology Solutions

New Hampshire

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Lumovy Technology Solutions, LLC is seeking an experienced Program Manager to lead Microsoft Dynamics 365 programs and strategic client engagements. You will partner with executives, drive delivery strategies, and shape practical business and technology solutions for enterprise accounts across industries.

In this onsite role in New Hampshire, you will manage governance, timelines, budgets, risks, and cross‑functional delivery.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
10+ years of program management and delivery leadership experience.
Experience managing Microsoft Dynamics 365 programs or large enterprise business applications.
Proven experience with C-level executives and senior leadership stakeholders.
Strong executive presence with the ability to influence decisions.
Ability to contribute to solution strategy, business process discussions, and technology recommendations.
Understanding of implementation lifecycle, managed services, risks, scope, and delivery governance.
Experience supporting strategic accounts, account growth, pre-sales discussions, or deal strategy.
Experience leading governance meetings, steering committees, and executive reporting.
Experience with retail, supply chain, commerce, order management, inventory, or related business processes.
Willingness to onsite in New Hampshire or travel 50–75% as needed.

Responsibilities

Lead Microsoft Dynamics 365 programs and strategic client engagements.
Engage directly with C-level executives, senior leaders, and client decision-makers.
Help shape solution approaches by understanding business needs, operational challenges, and technology priorities.
Partner with solution architects, functional teams, technical teams, sales, and account management to define practical D365 solutions.
Manage program governance, timelines, risks, issues, budgets, dependencies, and stakeholder communication.
Lead steering committees, executive reviews, discovery discussions, and program status meetings.
Support pre-sales activities including proposal inputs, delivery approach, estimation support, and solution positioning.
Drive alignment between client priorities, solution strategy, and delivery execution.
Identify opportunities for account growth, process improvement, and technology adoption.
Manage escalations, client expectations, and cross-functional delivery priorities.
Support programs in retail, supply chain, commerce, order management, inventory, or related industries.
Ensure delivery quality, business value, and strong stakeholder engagement.