Program Manager – Microsoft Dynamics 365

Lumovy Technology Solutions; Portsmouth (NH); On-site; USD 100,000 - 130,000; Full time

Job summary

Lumovy Technology Solutions is seeking an experienced Program Manager - Microsoft Dynamics 365 to lead complex D365 programs and manage executive relationships in Portsmouth, New Hampshire. Ideal candidates should have over 10 years of program management experience, especially with Microsoft Dynamics 365, and the ability to engage C-level stakeholders effectively.

The role involves defining practical technology solutions and ensuring delivery quality. Candidates must possess a Bachelor's degree in a related field and be willing to travel as needed.

Qualifications

• 10+ years of experience in program management or enterprise technology programs.
• Experience managing Microsoft Dynamics 365 programs.
• Strong executive presence with client engagement experience.

Responsibilities

• Lead Microsoft Dynamics 365 programs and client engagements.
• Engage with C-level executives and senior leaders.
• Support account growth and contribute to solution strategy.

Skills

Program management

Stakeholder management

C-level engagement

Problem-solving

Leadership

Education

Bachelor’s degree in Computer Science, IT, Engineering, Business

Job description

About Lumovy Technology Solutions, LLC

At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A, Canada, India, Pakistan, and UAE and are proud to be a Microsoft Solutions Partner. We are committed to providing technological solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.lumovy.com.

About the Role

We are seeking an experienced Program Manager - Microsoft Dynamics 365 / Strategic Accounts to lead complex D365 programs, manage executive relationships, support account growth, and contribute to solution strategy. The ideal candidate will have strong program management experience, proven executive presence, C-level stakeholder experience, and the ability to help shape practical business and technology solutions.

Essential Functions

• Lead Microsoft Dynamics 365 programs and strategic client engagements.
• Engage directly with C-level executives, senior leaders, and client decision-makers.
• Help shape solution approaches by understanding business needs, operational challenges, and technology priorities.
• Partner with solution architects, functional teams, technical teams, sales, and account management to define practical D365 solutions.
• Manage program governance, timelines, risks, issues, budgets, dependencies, and stakeholder communication.
• Lead steering committees, executive reviews, discovery discussions, and program status meetings.
• Support pre-sales activities including proposal inputs, delivery approach, estimation support, and solution positioning.
• Drive alignment between client priorities, solution strategy, and delivery execution.
• Identify opportunities for account growth, process improvement, and technology adoption.
• Manage escalations, client expectations, and cross-functional delivery priorities.
• Support programs in retail, supply chain, commerce, order management, inventory, or related industries.
• Ensure delivery quality, business value, and strong stakeholder engagement.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• 10+ years of experience in program management, delivery leadership, consulting, or enterprise technology programs.
• Experience managing Microsoft Dynamics 365 programs or large enterprise business application programs.
• Proven experience working directly with C-level executives and senior leadership stakeholders.
• Strong executive presence with the ability to manage senior client relationships, lead executive governance meetings, and influence decision-makers.
• Ability to contribute to solution strategy, business process discussions, and technology recommendations.
• Strong understanding of implementation lifecycle, managed services, risks, scope, and delivery governance.
• Experience supporting strategic accounts, account growth, pre-sales discussions, or deal strategy.
• Experience leading governance meetings, steering committees, and executive reporting.
• Experience with retail, supply chain, commerce, order management, inventory, or related business processes.
• Strong leadership, communication, presentation, problem-solving, and stakeholder management skills.
• Ability to work onsite in New Hampshire or travel 50–75% as needed.