Strategic District Manager, Corporate Dining

Compass Group USA; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA’s Flik Hospitality division seeks a Resident District Manager to lead a large multi-unit corporate dining account and serve as the primary client contact. You will guide the account team, drive service excellence, and manage operations to meet financial goals in a dynamic environment.

The role requires a Bachelor’s degree and 3+ years of management, with strong foodservice knowledge, customer focus, and financial acumen. Travel is occasional, and benefits are provided.

Qualifications

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area.
• Well-versed in all aspects of foodservice management with a proven track record of success.
• Proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient.
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Responsibilities

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service.
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.).
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners.
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account.
• Serves as the representative/brand ambassador of the team within the district and community; attends key client and community events.
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed.
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary.
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation.
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes.
• Ensures consistent and fair administration of all policies and procedures

Skills

Leadership

Customer service

Communication

Multi-tasking

Organizational skills

Initiative

Education

Bachelor's degree

Tools

Microsoft Office

POS software

Job description

Compass Group USA’s Flik Hospitality division seeks a Resident District Manager to lead a large multi-unit corporate dining account and serve as the primary client contact. You will guide the account team, drive service excellence, and manage operations to meet financial goals in a dynamic environment.

The role requires a Bachelor’s degree and 3+ years of management, with strong foodservice knowledge, customer focus, and financial acumen. Travel is occasional, and benefits are provided.