RESIDENT DISTRICT MANAGER

Flik Hospitality Group; Dulles Town Center (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Health and Wellness Programs

Flexible Spending Accounts

Job summary

Flik Hospitality Group is looking for a Resident District Manager (RDM) based in Dulles Town Center, Virginia. In this role, you will manage a large multi-unit dining account, fostering client relationships while leading a dedicated team. Your strategic planning will drive operational and financial goals in a dynamic environment, ensuring adherence to regulations and company policies.

The ideal candidate will have a bachelor’s degree and a minimum of three years management experience, particularly in foodservice. Key responsibilities include ensuring high service standards and developing team capabilities.

Qualifications

• Minimum of three years management experience in foodservice or hospitality.
• Proven track record of leading a team and business operations.
• Strong initiative and multi-tasking abilities.

Responsibilities

• Manage multi-unit dining account operations.
• Lead and inspire diverse teams for client satisfaction.
• Ensure compliance with USDA regulations and company policies.

Skills

Foodservice management

Customer service

Financial acumen

Microsoft Office proficiency

Critical thinking

Education

Bachelor's degree

Job description

Job Summary

Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as the point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill Compass Group's mission of Excellence.

Key Responsibilities

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team and participate in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador of the Flik Hospitality team within the district and community; attends key client and community events
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Qualifications

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
• Well-versed in all aspects of foodservice management with a proven track record of success
• Proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Occasional travel required in this position.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote work, paid time off benefits information is provided by Compass Group.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.

Certain positions may require Florida Level 2 background screening. Details are available from the company.

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Req ID: 1545109

Flik Hospitality Group

Steven Goldberg

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