Strategic Director, Student Housing Operations

Capstone On Campus Management; Pomona (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

On-site staff apartment

Competitive benefits package

Job summary

Capstone On-Campus Management (COCM) is seeking a Director of Student Housing Operations to oversee daily operations at The Daumier, Western University of Health Sciences, Pomona, CA. The role includes managing staff, budgets, leasing, and on-site resident relations.

The ideal candidate will have a business-focused bachelor’s degree, 3–5 years in housing operations, and strong skills in communication, budgets, and software tools. On-site living is included with competitive benefits.

Qualifications

• Bachelor’s degree in business or related field.
• 3–5 years of full-time experience in student housing operations or property management.
• Experience managing housing contracts, receivables/payables.
• Experience managing leasing initiatives and collections.
• Strong communication and interpersonal skills; collaborate with students and campus partners.
• Proficiency with Microsoft Office and student housing management software.

Responsibilities

• Provide day-to-day leadership and oversee staff within the community.
• Oversee HR functions including benefits, payroll processing, hiring, training, performance management, and evaluating staff.
• Exercise sound judgment and address issues proactively.
• Ensure reports, budgets, forecasts, and communications are accurate and timely.
• Coordinate communication with stakeholders including University partners and residents.
• Support leasing and marketing initiatives to meet occupancy goals and expectations.

Skills

Strong communication

Interpersonal skills

Microsoft Office

Student housing software

Staff supervision

Organizational skills

Live on-site

multitasking

Education

Bachelor's degree in business or related field

3-5 years experience in student housing operations or property management

Tools

Student housing management software

Job description

Capstone On-Campus Management (COCM) is seeking a Director of Student Housing Operations to oversee daily operations at The Daumier, Western University of Health Sciences, Pomona, CA. The role includes managing staff, budgets, leasing, and on-site resident relations.

The ideal candidate will have a business-focused bachelor’s degree, 3–5 years in housing operations, and strong skills in communication, budgets, and software tools. On-site living is included with competitive benefits.