Strategic Director, Service Contracts & Compliance

Goodwill South Florida, Miami; Miami (FL); In loco; USD 150.000 - 230.000; Tempo pieno

Descrizione del lavoro

Goodwill South Florida in Miami seeks a Director of Service Contracts to lead a portfolio of federal, state, and commercial contracts across multiple locations. You will set strategy, drive performance against SOWs and QA plans, and ensure regulatory compliance while advancing the nonprofit mission.

Lead the Service Contracts Division, supervise managers and staff, manage budgets and pricing strategies, and ensure safety, quality, and customer satisfaction.

Mansioni

• Provide strategic and operational oversight of federal, state, county, and commercial service contracts, ensuring performance meets SOW, QA plans, and contractual standards.
• Direct the Service Contracts Division operations across locations, managing staffing, payroll controls, and succession planning with a focus on accountability and continuous improvement.
• Ensure compliance with AbilityOne, RESPECT of Florida, OSHA, SCA, and other regulations; oversee certifications, audits, and corrective actions.
• Collaborate with Human Resources, Rehabilitation Services, Case Management, and Training to provide accommodations, vocational support, and professional development.
• Develop and monitor budgets, operating plans, and P&L for contracts and locations; work with pricing and leadership on FMV proposals and cost reductions.
• Promote operational documentation, SOPs, quality control plans, and responsible use of technology including AI tools; maintain data security and standards.
• Drive strategic planning and continuous improvement initiatives; assess procurement opportunities and new business aligned with mission.
• Lead training and development programs; conduct annual performance evaluations and foster a culture of excellence.
• Prepare for audits and reviews, maintaining readiness and implementing corrective actions as needed.
• Maintain required certifications and credentials to support ongoing employment and competency.
• Other duties as assigned.

Descrizione del lavoro

Goodwill South Florida in Miami seeks a Director of Service Contracts to lead a portfolio of federal, state, and commercial contracts across multiple locations. You will set strategy, drive performance against SOWs and QA plans, and ensure regulatory compliance while advancing the nonprofit mission.

Lead the Service Contracts Division, supervise managers and staff, manage budgets and pricing strategies, and ensure safety, quality, and customer satisfaction.