Strategic Director of Student Engagement & Success

HBCUvc; Fredericksburg (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Germanna Community College in Fredericksburg, VA seeks a Director of Student Engagement and Success to lead Student Life and Leadership, Testing Services, Academic Center of Excellence, and Career and Transfer Services.

The Director reports to the Dean of Students, develops strategies, mentors department leaders, and drives assessment, collaboration, and data-informed improvements to enhance student engagement and outcomes across college locations.

Qualifications

• Master’s degree in higher education, student affairs, education, leadership, counseling, or related field.
• Five (5) years of progressively responsible professional experience in higher education, student affairs, student success, academic support, or a related field.
• At least three (3) years of experience supervising professional staff, leading teams, or providing leadership for a department, program, or functional area.
• Demonstrated experience providing leadership for student programs or services.
• Experience collaborating across departments or functional areas.
• Experience using data, assessment, or performance measures to inform decision-making.

Responsibilities

• Provide leadership and portfolio-level oversight for Student Life and Leadership, Testing Services, the Academic Center of Excellence, and Career and Transfer Services, including budgets, staffing, resources, and operations.
• Establish clear goals, expectations, and accountability while empowering department supervisors to lead the day-to-day operations of their respective areas.
• Coach and support department leaders in staff development, resource management, assessment, problem-solving, and continuous improvement.
• Foster collaboration, innovation, responsible stewardship of College resources, and shared accountability for student engagement and success across the portfolio.
• Promote coordination among departments within the portfolio to connect students with opportunities, resources, and services that support their engagement and success.
• Work with department leaders to identify opportunities for shared initiatives, coordinated communication, effective referrals, and collaboration.
• Support implementation of College and divisional priorities related to student engagement, academic achievement, persistence, completion, career readiness, and transfer.
• Identify service gaps and barriers that may affect students’ ability to access or engage with programs and resources.
• Ensure programs and services remain responsive to evolving student needs across College locations and learning modalities.
• Lead the collaborative development and implementation of a comprehensive new student orientation program that connects students to the College, its resources, expectations, and opportunities for engagement and success.
• Monitor service utilization, student participation, effectiveness, and outcomes across the portfolio, using data to identify trends, gaps in access, and opportunities to strengthen student engagement and success.
• Establish expectations for department leaders to assess programs and services and use data, student feedback, and other findings to guide continuous improvement.
• Work with department leaders to align staffing, service delivery, programming, technology, resources, and student-facing spaces with student needs and patterns of utilization.
• Identify opportunities to improve processes, leverage technology, share resources, and increase the accessibility and operational effectiveness of programs and services.
• Communicate portfolio-level accomplishments, challenges, trends, and outcomes to the Dean of Students and other stakeholders, while ensuring departmental practices comply with applicable College, VCCS, state, and federal requirements.

Skills

Leadership

Staff development

Data-driven decisions

Collaboration

Strategic planning

Communication

Education

Master’s degree in higher education, student affairs, education, leadership, counseling, or related field

Job description

Germanna Community College in Fredericksburg, VA seeks a Director of Student Engagement and Success to lead Student Life and Leadership, Testing Services, Academic Center of Excellence, and Career and Transfer Services.

The Director reports to the Dean of Students, develops strategies, mentors department leaders, and drives assessment, collaboration, and data-informed improvements to enhance student engagement and outcomes across college locations.