Strategic Director, Enterprise IT & Operations

United Utility Services, LLC; Spring (TX); On-site; USD 190,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA) and FSA

401(k) with company match

Paid time off

Company-paid holidays

Short and long-term disability

Job summary

United Utility Services, LLC in Spring, Texas seeks a Director of Enterprise Technology Operations to lead IT infrastructure, cloud, cybersecurity, and operational governance. The role partners with the VP of Data & Technology to drive ERP modernization, enterprise integrations, and strategic IT initiatives.

Ideal candidates bring 10+ years in enterprise IT operations, strong executive communication, and experience with Azure/Microsoft ecosystems.

Qualifications

• 10+ years leading enterprise IT operations.
• Azure/Microsoft ecosystem experience.
• ITIL and operational governance experience.
• Strong executive communication skills.

Responsibilities

• Lead enterprise infrastructure, cloud, network and endpoint operations.
• Own IT operations, service management and operational excellence.
• Govern the Managed Services Provider through SLAs, KPIs and QBRs.
• Own cybersecurity operations, identity and access management.
• Lead vendor, asset, licensing and operational budgets.
• Drive change, incident and problem management.
• Build and mentor the technology operations team.
• Support ERP modernization, enterprise integrations and acquisitions.
• Deliver executive operational dashboards and KPIs.
• Serve as operational delegate for the VP of Data & Technology.

Skills

IT leadership

Azure/Microsoft

Managed services

Executive communication

IT governance

Education

Bachelor's degree or higher in IT or related field

Tools

Azure

Microsoft ecosystem

Job description

United Utility Services, LLC in Spring, Texas seeks a Director of Enterprise Technology Operations to lead IT infrastructure, cloud, cybersecurity, and operational governance. The role partners with the VP of Data & Technology to drive ERP modernization, enterprise integrations, and strategic IT initiatives.

Ideal candidates bring 10+ years in enterprise IT operations, strong executive communication, and experience with Azure/Microsoft ecosystems.