Director of Enterprise Technology & IT Operations

United Utility Services; Spring (TX); On-site; USD 190,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA/FSAs

401(k) with company match

Paid time off

Company holidays

Disability insurance

Job summary

United Utility Services, a leader in electric utility services, seeks a Director of Enterprise Technology Operations to oversee IT infrastructure, cloud, security, and data initiatives. This role collaborates with the VP of Data & Technology to drive ERP modernization, governance, and strategic technology programs.

The ideal candidate has 10+ years leading enterprise IT operations, strong executive communication, and proven MSP governance experience within utility environments.

Qualifications

• 10+ years leading enterprise IT operations.
• Azure/Microsoft ecosystem experience.
• Managed services leadership.
• Strong executive communication.
• ITIL and operational governance.
• Utility/industrial experience preferred.

Responsibilities

• Lead enterprise infrastructure, cloud, network and endpoint operations.
• Own IT operations, service management and operational excellence.
• Govern the MSP through SLAs, KPIs and QBRs.
• Own cybersecurity operations, identity and access management.
• Lead vendor, asset, licensing and operational budgets.
• Drive change, incident and problem management.
• Build and mentor the technology operations team.
• Support ERP modernization, enterprise integrations and acquisitions.
• Deliver executive operational dashboards and KPIs.
• Serve as operational delegate for the VP of Data & Technology.

Skills

Executive comms

IT governance

Azure experience

MSP leadership

ITIL framework

Utility industry

Job description

United Utility Services, a leader in electric utility services, seeks a Director of Enterprise Technology Operations to oversee IT infrastructure, cloud, security, and data initiatives. This role collaborates with the VP of Data & Technology to drive ERP modernization, governance, and strategic technology programs.

The ideal candidate has 10+ years leading enterprise IT operations, strong executive communication, and proven MSP governance experience within utility environments.