Strategic Director, Enterprise Infrastructure & IT Operations

University of the District of Columbia

Washington (District of Columbia)

On-site

USD 138,093 - 145,615

Full time

14 days+

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Benefits offered by this job

Health insurance
Life insurance
Annual vacation and sick leave
Retirement plan coverage

Job summary

The University of the District of Columbia seeks a Director of Enterprise Infrastructure to oversee the IT infrastructure development and maintenance. This role coordinates with third-party services and guides network-related services to meet the University’s strategic goals.

Responsibilities include system administration, supporting tier 3 technical services, and maintaining network systems and hardware. The ideal candidate holds a Bachelor's degree and has over 10 years of experience in IT infrastructure and network engineering.

Qualifications

  • 10+ years of direct experience in IT infrastructure and network engineering.
  • Experience with tier 3 technical support.
  • Microsoft Certified IT Professional Certification.

Responsibilities

  • Collaborates on the development of ISM procedures.
  • Manages system administration of network operations.
  • Provides tier 3 support to the University ecosystem.
  • Maintains servers, routers, and switches.
  • Monitors systems performance.
  • Manages internal ISM support staff.

Skills

IT infrastructure
Network engineering
Tier 3 technical support
Microsoft Certified IT Professional

Education

Bachelor’s degree in computer science or related field

Job description

The University of the District of Columbia seeks a Director of Enterprise Infrastructure to oversee the IT infrastructure development and maintenance. This role coordinates with third-party services and guides network-related services to meet the University’s strategic goals.

Responsibilities include system administration, supporting tier 3 technical services, and maintaining network systems and hardware. The ideal candidate holds a Bachelor's degree and has over 10 years of experience in IT infrastructure and network engineering.

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