Executive Director, Enterprise Infrastructure

UMass Med School; Worcester (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

UMass Med School is seeking an Executive Director of Infrastructure Services. This senior IT leadership role is responsible for core infrastructure services supporting diverse operations. The Executive Director will set the strategic direction and governance, ensuring services are reliable, secure, and aligned with institutional priorities.

The ideal candidate will have 10+ years of leadership experience, focusing on risk management, compliance, and cross-functional collaboration. Responsibilities include developing infrastructure strategies, managing service standards, and building a high-performing team.

Qualifications

• 10+ years of progressive leadership experience in enterprise infrastructure or platform services.
• Proven experience managing managers and senior technical leaders.
• Experience with compliance, risk management, lifecycle planning, and service delivery.

Responsibilities

• Define and execute a multi-year infrastructure strategy.
• Establish accountability for service availability and performance.
• Build and sustain a high-performing leadership team.
• Partner with IT executive leadership to translate strategy into priorities.

Skills

Leadership

Service Excellence

Risk Management

Communication

Budget Management

Education

Bachelor's degree in Information Technology or related field

Job description

UMass Med School is seeking an Executive Director of Infrastructure Services. This senior IT leadership role is responsible for core infrastructure services supporting diverse operations. The Executive Director will set the strategic direction and governance, ensuring services are reliable, secure, and aligned with institutional priorities.

The ideal candidate will have 10+ years of leadership experience, focusing on risk management, compliance, and cross-functional collaboration. Responsibilities include developing infrastructure strategies, managing service standards, and building a high-performing team.