Strategic Director, Customer Insights & Analytics

Dollar Tree Stores; Chesapeake (VA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans with matching contribution

Employee Stock Purchase Program

Educational Assistance

Employee discount platform access

Job summary

A retail corporation is seeking a Director of Customer Insights & Analytics to lead a team in delivering valuable insights to drive merchandising and marketing strategies. Candidates should possess a Bachelor's degree and have 8–10 years of experience in customer insights and analytics. A significant aspect of the role includes managing supplier relationships and ensuring effective communication across teams. The position is based in Chesapeake, Virginia, and offers comprehensive benefits including health insurance and retirement plans.

Qualifications

• Minimum 8–10 years of experience in customer insights or analytics.
• 5+ years leadership experience with proven team development skills.
• Deep expertise in merchandising and marketing data.

Responsibilities

• Lead the insights function for merchandising and marketing strategies.
• Manage external data supplier relationships.
• Develop and retain a high-performing team.

Skills

Customer insights

Data analysis

Leadership

Analytical capabilities

Collaboration

Education

Bachelor’s degree

MBA

Tools

Syndicated data partners

Retailer-facing dashboards

Job description

A retail corporation is seeking a Director of Customer Insights & Analytics to lead a team in delivering valuable insights to drive merchandising and marketing strategies. Candidates should possess a Bachelor's degree and have 8–10 years of experience in customer insights and analytics. A significant aspect of the role includes managing supplier relationships and ensuring effective communication across teams. The position is based in Chesapeake, Virginia, and offers comprehensive benefits including health insurance and retirement plans.