Strategic Director, Commercial Learning & Development

Cartier; New York (NY); On-site; USD 175,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer match

Wellness reimbursement

Job summary

Cartier North America is seeking a Director of Commercial Learning and Development to define and lead the regional learning and development strategy in partnership with the VP LDT. This role will drive capabilities across boutiques, CRC, and retail partners, with a strong focus on ROI and field-based leadership.

You will oversee a dispersed team, dependably translate data into learning actions, and maintain close collaboration with senior stakeholders to elevate client experience and commercial

Qualifications

• Ten years in Learning & Development with at least five in a leadership role.
• Experience leading a geographically dispersed team in a retail or commercial setting.
• Strong commercial acumen with sales, client experience and market dynamics.
• Proven ability to translate data into learning strategy and ROI.

Responsibilities

• Define and execute the strategic vision for Commercial L&D across North America.
• Lead and develop a high-performing L&D team across the region.
• Drive learning for selling skills, client experience, product knowledge, and leadership.
• Build and monitor a measurement strategy to assess ROI of learning initiatives.
• Engage senior stakeholders and partner with cross-functional teams.

Skills

Leadership

Data analytics

Strategic planning

Stakeholder management

Communication

Field leadership

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Canva

LMS

Job description

Cartier North America is seeking a Director of Commercial Learning and Development to define and lead the regional learning and development strategy in partnership with the VP LDT. This role will drive capabilities across boutiques, CRC, and retail partners, with a strong focus on ROI and field-based leadership.

You will oversee a dispersed team, dependably translate data into learning actions, and maintain close collaboration with senior stakeholders to elevate client experience and commercial