Strategic Director, Campus Print & Mail Operations

Hope College; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Hope College seeks a Director to lead the campus hub for printing and parcel distribution, providing strategic leadership and fiscal management for Print and Mail Services.

You will oversee mail logistics, carrier operations, and staff, while ensuring USPS compliance and efficient campus communications. This on-site role requires collaboration with Admissions, Advancement, Marketing and Administrative units.

Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, Graphic Arts, or related field.
• Experience: 3–5 years of progressive managerial experience in commercial printing, corporate/higher-ed mailing operations, or auxiliary logistics management.
• Proficient in Microsoft Office Suite.

Responsibilities

• Lead strategic operations and set quality standards for print and mail.
• Manage annual operating budgets and chargeback rates.
• Negotiate and manage vendor contracts for equipment and services.
• Recruit, train, and supervise Print and Mail Services staff.
• Oversee USPS compliance and campus mail strategy.
• Coordinate with campus units for direct mail campaigns.

Skills

Budget management

Vendor management

Leadership

Communication

MS Office

Customer service

Education

Bachelor's degree

Tools

Print Shop Pro

Brynka

USPS regulations

Job description

Hope College seeks a Director to lead the campus hub for printing and parcel distribution, providing strategic leadership and fiscal management for Print and Mail Services.

You will oversee mail logistics, carrier operations, and staff, while ensuring USPS compliance and efficient campus communications. This on-site role requires collaboration with Admissions, Advancement, Marketing and Administrative units.