Strategic Delivery Lead, Business Systems

IQVIA; Wayne (PA); On-site; USD 91,000 - 254,000; Full time

Job summary

IQVIA seeks an Associate Director, Business Systems to partner with Product Managers and development teams on the Scion Delivery Platform portfolio. You will translate stakeholder needs into clear product requirements for delivery, bridging client access, analytics experiences and platform administration with engineering, design, and QA.

The role involves hands-on discovery, specification, and delivery support, with depth to validate feasibility, document behavior, and keep builds aligned with

Qualifications

• Bachelor’s degree in Life Sciences, Information Systems, Computer Science, Business Analytics, or related field.
• 4+ years as a Business Analyst, Systems Analyst, or similar role in software product development (not IT-only ticket intake).
• 2+ years in healthcare, life sciences, pharma, analytics platforms, or regulated B2B environments preferred.
• Demonstrated ability to write clear functional specs, user stories, and acceptance criteria used directly by engineering and QA.
• Working knowledge of API-based products (REST, request/response validation, error models) and comfort reading OpenAPI or similar contract documentation.
• Familiarity with Agile/Scrum ceremonies and backlog refinement practices.
• Strong analytical, documentation, and facilitation skills; detail-oriented with sound judgment on scope.
• Experience with multi-client / multi-organization access models, SaaS administration, or data/analytics products is a plus.

Responsibilities

• Partner with Product Manager to run discovery: stakeholder interviews, workflow mapping, pain-point analysis, and scope definition for data delivery, client access, analytics, and administration capabilities.
• Strong understanding of Pharmaceutical data and business applications.
• Good understanding of technical product development and methodology.
• Document as-is / to-be processes for client onboarding, delivery, configuration, access and analytics.
• Maintain a prioritized backlog of business needs, assumptions, open questions, and decisions with clear owners and dates.
• Support product discovery activities: problem statements, success metrics, MVP scope, and release phasing recommendations.
• Support requirement gathering for different types of applications to meet the delivery of data and analytics to the IQVIA stakeholders and customers.
• Partner with engineering on data and integration touchpoints: what is created, updated, or provisioned downstream when a client or workspace is onboarded.

Skills

Business analysis

Documentation

Facilitation

API concepts

Agile/Scrum

Multi-organization access

Education

Bachelor's degree in Life Sciences, Information Systems, Computer Science, Business Analytics, or related field

Tools

OpenAPI

REST APIs

Job description

IQVIA seeks an Associate Director, Business Systems to partner with Product Managers and development teams on the Scion Delivery Platform portfolio. You will translate stakeholder needs into clear product requirements for delivery, bridging client access, analytics experiences and platform administration with engineering, design, and QA.

The role involves hands-on discovery, specification, and delivery support, with depth to validate feasibility, document behavior, and keep builds aligned with