Strategic Delivery Director

Ascension Health; Baltimore (MD); On-site; USD 167,000 - 236,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

PTO & holidays

Tuition reimbursement

Employee assistance

Parental leave

Wellbeing support

Job summary

Ascension Health in Baltimore, MD, seeks a Director of Market Technology to lead technology strategy development and oversee governance across markets. You will steer long-term initiatives, align resources, and drive proactive partnerships to support organizational growth.

As a senior leader, you will guide market partners through complex technology decisions, resolve escalations, and promote a culture of collaboration, accountability, and strategic thinking in service of Ascension's mission.

Qualifications

• 5+ years of leadership/management experience preferred
• 7+ years of Information Technology experience
• Bachelor's Degree

Responsibilities

• Portfolio Management - articulate and guide long-term goals and initiatives for growth.
• Governance - define and oversee demand management with market executives to ensure alignment and prioritization.
• Escalations and Problem Resolution - primary point to elevate technology problems and engage stakeholders.
• Expert Advising - influence market partners' strategic technology decisions and foster proactive collaboration.
• Servant Leadership - lead, guide, give feedback with influence without direct reporting relationships.
• Relationship Management (market) - develop and maintain strong relationships with market leaders at various levels.

Skills

Leadership experience

Strategic thinking

Relationship management

Governance

Negotiation

Education

High school diploma equivalency

Associate's degree

Bachelor's degree

Job description

Your future role at a glance

• Location: Baltimore, Maryland

• Facility: Ascension St. Agnes

• Department: Market Technology

• Eligible for an annual bonus incentive

How you’ll make an impact in this role

• Portfolio Management -Articulate, and guide the development of long-term goals and initiatives that foster the ministry's growth trajectory.

• Governance - Defines and oversees demand management expectations for team and partners. Including but not limited to working with market executives to establish and maintain a robust Market Governance process that ensures all technology requests are strategically aligned, properly vetted, and prioritized. This process encompasses ideation, evaluation, and decision-making, ensuring that resources are allocated effectively and that decisions align with both short-term needs and long-term strategic objectives.

• Escalations and Problem Resolution - Serves as the primary point within the market for partners and team members to elevate technology problems with both projects and routine operations. Skilled in independently assessing the issue and owning the engagement of the appropriate stakeholders to overcome.

• Expert Advising - Shape and influence market partners' strategic technology decisions through expert guidance, persuasion, and negotiation. The Director fosters a culture of collaborative decision-making, where market partners are empowered to make informed choices, while also skillfully navigating resistance and setting boundaries without directly rejecting ideas. The goal is to eliminate a passive, "order-taking" mentality and instead create a proactive, solution-oriented partnership.

• Servant Leadership -Leading, guiding, giving feedback with influence and ownership without direct reporting structure of associates. Collaborating with other leaders to meet customer expectations

• Relationship Management (market)- Develop and maintain strong relationships with market leaders at various levels resulting in a dynamic where the partners consider the Director their primary point of contact for technology interests and challenges

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):

• None Required.

Education

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences:

• 5+ years of leadership/management experience preferred

• 7+ years of Information Technology experience

• Bachelors Degree

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

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Min Salary:

167292.29

Max Salary

236177.36