Technology Operations Manager

Ascension; Fishers (IN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b) retirement

Paid time off and holidays

Tuition reimbursement

Employee Assistance Program

Parental leave

Job summary

Ascension is seeking a technology advisor to align IT roadmaps with our mission and organizational goals in a regional healthcare setting. You will partner with ministry leadership to shape demand management from idea intake through governance and project initiation.

Responsibilities include delivering technology solutions with transparent governance, ensuring high satisfaction, and guiding teams through complex changes during critical events. A strong healthcare IT background is essential.

Qualifications

• Education requirements vary: HS diploma with 2 years' experience, or an Associate's/Bachelor's degree, or 4 years of relevant experience.
• Healthcare Technology experience preferred.

Responsibilities

• Serve as a primary technology advisor and consultative partner to ministry leadership, aligning IT roadmaps with organizational goals.
• Lead end-to-end healthcare IT demand management from idea to governance and project initiation.
• Oversee delivery of technology solutions with executive-level transparency and high customer satisfaction.
• Drive organizational transformation and coordinate rapid cross-functional resolutions during system crises.

Skills

Healthcare IT

Education

High School diploma equivalency

Associate's degree

Bachelor's degree

4 years of applicable cumulative job specific experience

Job description

• Locations 4600 Edmundson Rd, Saint Louis, MO, 63134, US (Hybrid)

Benefits Statement

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Job Description

• Location: Fishers, IN or Anderson, IN | Hybrid (Minimum 3 days onsite per week)
• Schedule: Day Shift | Full-time

How you’ll make an impact in this role

• Serve as a primary technology advisor and consultative partner to ministry leadership, aligning innovative IT roadmaps with Ascension’s overarching organizational goals.
• Spearheads end-to-end healthcare IT demand management—from idea request intake and solution conceptualization through governance, prioritization, and project initiation -
  ensuring alignment with IT standards, clinical workflows, regulatory requirements, and optimized delivery capability to maximize patient, operational, and business value.
• Orchestrate the seamless delivery of technology solutions and portfolios, maintaining executive-level transparency while overseeing high standards of customer satisfaction and performance.
• Drive organizational transformation by leading teams through complex changes and facilitating rapid, cross-functional resolutions during critical technical events or system crises.

What minimum qualifications you’ll need

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences:

• Healthcare Technology experience

Why Join Our Team

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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