Strategic Deal Desk Lead (SaaS)

Relativity; Charlotte (NC); Hybride; USD 78 000 - 118 000; Plein temps

Résumé du poste

Relativity seeks a Senior Deal Desk Analyst, Revenue Operations to enable scalable, compliant, and efficient deal execution across complex opportunities. You will partner with global Sales to structure, evaluate, and execute deals while ensuring pricing, licensing, terms, approvals, and handoffs align with revenue objectives and governance.

Responsibilities include leading deal reviews, guiding pricing and contracting, and improving processes to drive faster quote-to-contract cycles while

Qualifications

• Bachelor's degree in Business or equivalent work experience.
• 2 years in Deal Desk or Sales Ops, SaaS experience.
• Able to multi-task and drive projects to completion in a fast-paced environment.

Responsabilités

• Lead review and execution of standard, strategic, and non-standard deals with aligned terms.
• Serve as a senior Deal Desk resource for pricing, licensing, contracting, quoting, approvals, exceptions, and lead-to-contract processes.
• Move deals through quote creation, intake and review, approvals, exception handling, and operational handoffs.
• Identify risks, policy gaps, and propose practical paths forward to balance customer experience with revenue goals.
• Maintain deal desk documentation, SOPs, pricing references, and workflow instructions.

Connaissances

Collaboration

Communication

Negotiation

Problem Solving

Process Improvement

Project Management

Sales Operations

Stakeholder Management

Deal Desk

Formation

Bachelor's degree in Business

Outils

Salesforce

CPQ

Description du poste

Relativity seeks a Senior Deal Desk Analyst, Revenue Operations to enable scalable, compliant, and efficient deal execution across complex opportunities. You will partner with global Sales to structure, evaluate, and execute deals while ensuring pricing, licensing, terms, approvals, and handoffs align with revenue objectives and governance.

Responsibilities include leading deal reviews, guiding pricing and contracting, and improving processes to drive faster quote-to-contract cycles while