Strategic Deal Desk Analyst

Elasticsearch B.V.; Northern (KY); Hybrid; USD 74,000 - 117,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Flexible locations and schedules

Generous vacation days

Donate match up to $2000

40 hours volunteer time

Parental leave 16 weeks

Job summary

Elastic is seeking a Deal Desk professional to partner with Sales and Finance, driving financial and revenue compliance for complex deals across the AMER region. You will enforce approvals, advise on pricing and terms, and coordinate with Sales, Legal, and Revenue to optimize deal outcomes.

The role supports global processes in a fast-paced, distributed environment, with a strong emphasis on collaboration, governance, and continuous improvement.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• 2+ years with sales operations, channel operations, deal desk, contract administration or related.
• MBA a plus, but not required.
• Strong attention to detail while multitasking.
• Well-developed communication skills.
• Ability to work in a dynamic, high-pressure environment.
• High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce (CPQ a plus).
• Experience working in a SaaS or high-tech company is also a plus.

Responsibilities

• Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance.
• Execute against and maintain AMER geographic Deal Desk support framework.
• Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal.
• Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts.
• Ability to execute strategies and manage under supervision sales enablement, deal optimization, and strategic positioning initiatives.
• Drive and execute decision reviews and approvals across competencies (quoting, legal, revenue, etc.).
• Deliver consistent and exceptional support to our sales organization.
• Propose and execute initiatives as part of the long-term strategy for the Deal Desk team and business.
• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business.
• Deal Management: Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance.
• Propose and incorporate custom terms and legal edits into order forms and contract documents.
• Coordinate and manage cross-departmental approvals outside of standard systematic workflow.
• Maintain and update repository of legal language templates for non-standard deals for specific offerings.
• Understand and enforce revenue recognition policies across all deals.
• Quote to Cash: Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders.
• Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings.
• Identify gaps in current Deal Desk processes (both operational and systemic) and create improvements for efficiencies.
• General experience in building IT requirements and enhancements, and project management.

Skills

MS Office

Salesforce CPQ

Communication skills

Attention to detail

Dynamic, high-pressure environment

Education

Bachelor's degree in Finance, Accounting, or related field

MBA

Tools

Salesforce CPQ

Job description

Elastic is seeking a Deal Desk professional to partner with Sales and Finance, driving financial and revenue compliance for complex deals across the AMER region. You will enforce approvals, advise on pricing and terms, and coordinate with Sales, Legal, and Revenue to optimize deal outcomes.

The role supports global processes in a fast-paced, distributed environment, with a strong emphasis on collaboration, governance, and continuous improvement.