Strategic CX Growth Lead, Utilities and AI Transformation
Accenture PLC
Eine vollständige Bewerbung in einer Minute
Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.
Zusammenfassung
Accenture Song’s Utilities practice is seeking an experienced strategy and transformation leader. You will design, govern, and deploy end-to-end service improvements that boost customer trust, efficiency and cost-to-serve across billing, collections, outage management, and digital engagement.
You will lead cross‑functional teams, manage client stakeholders, and translate assessments into actionable roadmaps, with AI and automation at the core of future-state operating models for utilities
Jobbeschreibung
Accenture Song’s Utilities practice is seeking an experienced strategy and transformation leader. You will design, govern, and deploy end-to-end service improvements that boost customer trust, efficiency and cost-to-serve across billing, collections, outage management, and digital engagement.
You will lead cross‑functional teams, manage client stakeholders, and translate assessments into actionable roadmaps, with AI and automation at the core of future-state operating models for utilities
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