Strategic Customer Success Executive (Payer)

Oracle; Lansing (MI); Sur place; USD 92 000 - 187 000; Plein temps

Avantages offerts par ce poste

Equity

Commission opportunities

Comprehensive benefits package

Résumé du poste

The Customer Success Executive (CSE) at Oracle Health is a strategic, customer-facing leader responsible for value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. The CSE builds executive relationships, aligns stakeholders, and ensures customers maximize outcomes of Oracle Health solutions.

Responsibilities include driving adoption, monitoring health, cross-functional leadership, and guiding retention, growth, and governance with a

Qualifications

• 3 to 5+ years of experience in customer success or a related field.
• Ability to build executive relationships with senior customer leadership.
• Strong business acumen and executive communication skills.

Responsabilités

• Develop and maintain relationships with senior customer executives as trusted advisor.
• Lead strategic business reviews, roadmap discussions and long-term planning.
• Drive adoption, monitor health, and mitigate risk across the customer portfolio.
• Collaborate with product, services, sales and operations for a cohesive experience.
• Develop customer success plans, governance and renewal/expansion support.

Description du poste

The Customer Success Executive (CSE) at Oracle Health is a strategic, customer-facing leader responsible for value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. The CSE builds executive relationships, aligns stakeholders, and ensures customers maximize outcomes of Oracle Health solutions.

Responsibilities include driving adoption, monitoring health, cross-functional leadership, and guiding retention, growth, and governance with a