Strategic Customer Solutions Manager

Boyd Corporation; Woburn, Northern (MA, KY); Hybrid; USD 90,000 - 100,000; Full time

Job summary

Boyd Corporation in Woburn, MA is seeking a Customer Solutions Manager reporting to the Site General Manager. This office-based role focuses on customer value, revenue retention, and profitability for the global organization, with responsibilities spanning team leadership, project management, and coordination across functions.

You will lead the customer solutions team, manage daily account activities, prepare quotes and reports, and drive process improvements to enhance service quality and

Job description

Boyd Corporation in Woburn, MA is seeking a Customer Solutions Manager reporting to the Site General Manager. This office-based role focuses on customer value, revenue retention, and profitability for the global organization, with responsibilities spanning team leadership, project management, and coordination across functions.

You will lead the customer solutions team, manage daily account activities, prepare quotes and reports, and drive process improvements to enhance service quality and