Strategic Customer Programs Specialist

Haas Group International, LLC; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

401(k) with company match

Paid parental leave

FlexTime policy

Job summary

Haas Group International, LLC is seeking a Customer Program Specialist located in Austin, Texas. The role focuses on building and maintaining relationships with customers while providing high-quality service and operational support. Candidates should have 3–5 years of experience in sales or customer service, preferably in the aerospace industry.

This position offers a competitive compensation package with comprehensive benefits including paid holidays, health plan options, and opportunities for career growth within the company.

Qualifications

• 3–5 years of combined Sales and Customer Service experience; aerospace industry preferred.
• Strong verbal, written, and presentation skills with a focus on quality and service.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Build and maintain strong working relationships with customers and partners.
• Process, review, and prioritize incoming orders to meet customer requirements.
• Investigate and resolve intermediate to complex customer issues.

Skills

Customer Service Mindset

Organizational Skills

Attention to Detail

Root Cause Analysis

Collaboration

Education

High School Diploma or GED

Bachelor’s degree in Business, Accounting, Marketing or Supply Chain

Tools

Microsoft Office (Outlook, Word, PowerPoint, Excel)

Job description

Haas Group International, LLC is seeking a Customer Program Specialist located in Austin, Texas. The role focuses on building and maintaining relationships with customers while providing high-quality service and operational support. Candidates should have 3–5 years of experience in sales or customer service, preferably in the aerospace industry.

This position offers a competitive compensation package with comprehensive benefits including paid holidays, health plan options, and opportunities for career growth within the company.