Strategic Customer Marketing Lead (Web3 & Enterprise)

Chainlink; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Chainlink Labs is seeking a Customer Marketing Partner to transform deep customer relationships into high-impact, market-defining campaigns. You will operate at the intersection of brand storytelling, product marketing and partner enablement, building co-marketing frameworks that amplify success stories globally.

You will identify integration announcements, product launches, and joint marketing opportunities, ensuring complex technical concepts are communicated clearly and effectively to both

Qualifications

• 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic GTM roles within enterprise tech, SaaS, or Web3.
• Ability to turn complex technical architectures into compelling narratives.
• End-to-end campaign delivery from concept to post-launch analysis.
• Executive presence with strong written and verbal communication for senior stakeholders.
• Web3 and blockchain literacy with ability to translate value to crypto-native and traditional finance teams.
• Rigorous project and stakeholder management across launch calendars and sign-off processes.

Responsibilities

• Serve as the primary marketing point of contact for a portfolio of strategic protocol & blockchain partners.
• Build trusted relationships with customers and partners that create opportunities for external engagement and advocacy.
• Translate Chainlink’s technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives.
• Represent Chainlink effectively in customer and partner engagements, including senior-level conversations.
• Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite changing requirements.

Skills

Strategic marketing

Co-marketing programs

Technical storytelling

Campaign measurement

Creative execution

Cross-functional alignment

Job description

Chainlink Labs is seeking a Customer Marketing Partner to transform deep customer relationships into high-impact, market-defining campaigns. You will operate at the intersection of brand storytelling, product marketing and partner enablement, building co-marketing frameworks that amplify success stories globally.

You will identify integration announcements, product launches, and joint marketing opportunities, ensuring complex technical concepts are communicated clearly and effectively to both