Customer Marketing Partner

Framework Ventures; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Chainlink Labs is seeking a Customer Marketing Partner to transform deep customer relationships into high-impact, market-defining campaigns. You will operate at the intersection of brand storytelling, product marketing and partner enablement, building co-marketing frameworks that amplify success stories globally.

You will identify integration announcements, product launches, and joint marketing opportunities, ensuring complex technical concepts are communicated clearly and effectively to both

Qualifications

• 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic GTM roles within enterprise tech, SaaS, or Web3.
• Ability to turn complex technical architectures into compelling narratives.
• End-to-end campaign delivery from concept to post-launch analysis.
• Executive presence with strong written and verbal communication for senior stakeholders.
• Web3 and blockchain literacy with ability to translate value to crypto-native and traditional finance teams.
• Rigorous project and stakeholder management across launch calendars and sign-off processes.

Responsibilities

• Serve as the primary marketing point of contact for a portfolio of strategic protocol & blockchain partners.
• Build trusted relationships with customers and partners that create opportunities for external engagement and advocacy.
• Translate Chainlink’s technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives.
• Represent Chainlink effectively in customer and partner engagements, including senior-level conversations.
• Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite changing requirements.

Skills

Strategic marketing

Co-marketing programs

Technical storytelling

Campaign measurement

Creative execution

Cross-functional alignment

Job description

About Chainlink

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more.

Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

About The Role

The Customer Marketing Partner will transform Chainlink’s deep customer relationships into high-impact, market defining campaigns. This role sits at the intersection of strategic brand storytelling, product marketing and partner enablement - building co-marketing frameworks that amplify success stories on a global scale.

This position connects with customers and partners to identify and execute integration announcements, product launches, and co-marketing opportunities while ensuring complex technical concepts are communicated clearly and effectively. You can expect to elevate how Chainlink structures and translates Web3 and enterprise concepts into compelling narrative-driven campaigns.

Your Impact

• Serve as the primary marketing point of contact for a portfolio of strategic protocol & blockchain partners.
• Build trusted relationships with customers and partners that create opportunities for meaningful external engagement and advocacy.
• Translate Chainlink’s technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives.
• Represent Chainlink effectively in customer and partner engagements, including senior-level conversations and external-facing activities.
• Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite competing priorities and changing requirements.

Requirements

• Drive Strategic Customer Storytelling: Architect multi-channel marketing campaigns that turn technical milestones into high-visibility customer advocacy assets, case studies, and thought leadership.
• Elevate Co-Marketing Programs: Design and execute repeatable, high-impact co-marketing frameworks alongside key strategic partners and customer marketing leadership.
• Bridge Technical Value & Market Messaging: Translate Chainlink’s underlying infrastructure and complex product integrations into crisp, creative messaging that highlights business value and technical superiority.
• Measure & Scale Program Impact: Introduce structure, data-driven frameworks, and performance metrics to track how customer marketing directly contributes to brand perception, pipeline velocity, expansion, and retention.
• Champion Creative Execution: Introduce fresh, engaging formats, from interactive launch campaigns and video spotlights to joint event activations, moving beyond standard marketing announcements.
• Align Cross-Functional Strategy: Serve as the strategic bridge between Product Marketing, Sales/Account Management, comms, and external partners to drive alignment on shared Go-To-Market (GTM) goals.

Preferred Requirements

• Proven Marketing Experience: 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic GTM roles within enterprise tech, SaaS, or Web3.
• Creative Narrative Development: Proven ability to turn complex technical architectures into compelling, audience-centric marketing campaigns and stories.
• End-to-End Campaign Delivery: Demonstrated success leading integrated marketing campaigns from concept and creative briefing through execution, promotion, and post-launch analysis.
• Executive & External Presence: Exceptional written and verbal communication skills, with a track record of presenting to and influencing senior stakeholders, enterprise clients, and technical leaders.
• Web3 & Tech Literacy: Strong baseline understanding of Web3, blockchain infrastructure, and Chainlink’s ecosystem, paired with the professional marketing acumen to communicate value to both crypto-native teams and traditional financial institutions.
• Project & Stakeholder Management: Rigorous organizational ability to manage complex launch calendars, cross-functional dependencies, and enterprise-grade sign-off processes.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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