Strategic Customer Growth Manager (Hybrid)

Colgate-Palmolive Company; Scottsdale (AZ); Hybrid; USD 110,000 - 155,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance within country

Job summary

Colgate-Palmolive Company, a global consumer products leader, seeks a Customer Development Manager for PetSmart in Scottsdale, AZ. The role blends in-store and digital collaboration across Hill’s and Colgate brands, driving growth through strategic plans, shopper insights, and cross-functional partnerships.

The ideal candidate has 7+ years in sales, experience with Nielsen/IRI data, and strong analytical and office software skills to shape Go-to-Market programs and deliver measurable retail

Qualifications

• Bachelor's degree required.
• 7+ years in a sales role or related experiences.
• Experience working with syndicated services (Nielsen, IRI, and account specific data sources).
• Microsoft Office or Google Suite proficiency.
• Experience working in consumer product goods.

Responsibilities

• Develop and maintain processes to analyze the customer’s business channels (clinics, stores, .com). Evaluates business trends, shopper insights, and findings from post analysis of performed activities, which uses customer consumption and other available data.
• Leads and implements customer meetings to influence support of Hill’s Go-to-Market plans.
• Develop and implement annual strategic plans and initiatives to achieve the commercial goals.
• Establish partnerships with internal and external cross-functional teams. These relationships thrive on mutual trust and integrity to achieve deliverables and execute against strategy and goals.
• Customize shopper programs with Hill’s shopper marketing, using Hill’s brand strategies to drive incremental retail sales.
• Use multiple data sources to create fact-based selling stories, in order to influence key stakeholders and driver against both Hill’s and PetSmart’s joint business objectives.
• Collaborate with Hill’s Business Development Manager & Retail Marketing team to execute the Hill’s retail environment and brand strategy within investment guidelines
• Drive forward actions in monthly customer planning meetings to review actuals plus plan-to-go with manager, BDM & Finance
• Have a pulse on the big picture to identify areas of opportunity for products and programs, develop Customer specific 6P strategies that incorporate consumer insights, and have an awareness of competitor activity to deliver against your business objectives.

Skills

Sales experience

Analytical skills

Experience with syndicated data

Microsoft Office / Google Suite

Education

Bachelor's Degree

Tools

Excel

Microsoft Office / Google Suite

Job description

Colgate-Palmolive Company, a global consumer products leader, seeks a Customer Development Manager for PetSmart in Scottsdale, AZ. The role blends in-store and digital collaboration across Hill’s and Colgate brands, driving growth through strategic plans, shopper insights, and cross-functional partnerships.

The ideal candidate has 7+ years in sales, experience with Nielsen/IRI data, and strong analytical and office software skills to shape Go-to-Market programs and deliver measurable retail