Strategic Customer Delivery Project Lead

HCL Technologies Limited

United States

On-site

USD 90,000 - 140,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Cisco is seeking a seasoned Program/Project Manager in the United States to lead end-to-end delivery for multiple medium to large projects for Cisco customers. You will own planning, execution, and governance, ensuring projects meet time, budget, and quality targets while maximizing customer satisfaction.

You will drive project metrics, manage financials, mentor junior PMs, and collaborate with presales for additional opportunities.

Qualifications

Must lead customer and project teams to on-time, on-budget delivery.
Strong focus on quality and customer satisfaction.
Ability to drive project metrics and financials.

Responsibilities

Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction.
Perform overall project-level planning and lead execution.
Provide vision, strategy and business objective alignment to lead end-to-end project implementation.
Responsible for project metric tracking, and managing project financials and profitability.
Identify opportunities for additional business and provide input to presales and renewal evaluation.
Identify risk, issues and develop risk response strategy.
Lead the execution of contract Change Management process.
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program.
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community.