Strategic Customer Accounts Manager

KYOCERA AVX Components Corporation; Fountain Inn (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

KYOCERA AVX Components Corporation is seeking a Customer Service Representative in Fountain Inn, South Carolina. This role involves managing customer accounts, processing orders, and ensuring excellent service. Preferred qualifications include a Bachelor's degree and strong communication skills. Responsibilities encompass building relationships with customers and distributors, preparing quotations, and handling customer requests efficiently. The position may require overtime and a detail-oriented approach to meet the demands of a dynamic environment.

Qualifications

• Strong communication skills with internal personnel and customers are required.
• Must be detail oriented and ability to function under pressure.
• Experience in customer service and sales support is advantageous.

Responsibilities

• Build relationships with representatives, distributors, and customers.
• Prepare orders and perform order entry functions.
• Answer customer requests for larger tier accounts.
• Prepare and review customer returns within specified time.
• Compile information for reports required by customers.

Skills

Strong communication skills

Detail oriented

Telephone and email etiquette

Education

4 year Bachelor’s degree preferred

Associate’s degree with relevant experience

Job description

KYOCERA AVX Components Corporation is seeking a Customer Service Representative in Fountain Inn, South Carolina. This role involves managing customer accounts, processing orders, and ensuring excellent service. Preferred qualifications include a Bachelor's degree and strong communication skills. Responsibilities encompass building relationships with customers and distributors, preparing quotations, and handling customer requests efficiently. The position may require overtime and a detail-oriented approach to meet the demands of a dynamic environment.