Strategic Customer Account Coordinator

Chicago Tube And Iron Company; Ankeny (IA); On-site; USD 48,000 - 55,000; Full time

Job summary

Chicago Tube and Iron Company in Ankeny, IA, is seeking a detail‑oriented professional to support day‑to‑day handling of customer accounts, order processing, and general account maintenance. The ideal candidate has a college education preferred in a business field, strong proficiency with Microsoft Office and Outlook, and a commitment to confidentiality when handling customer data and orders.

Join a team focused on growth, customer service, and collaboration with account managers, with

Qualifications

• College education in business is preferred.
• Proficiency in Microsoft Office and Outlook required.
• Ability to build and maintain relationships with new people.
• Maintain confidentiality of customer account information.

Responsibilities

• Answer incoming phone calls from customers.
• Process quotes in the ERP system and send to customers.
• Convert quotes into orders.
• Identify and source buy outs with appropriate vendors.
• Input laser and Owatonna quote requests and orders.
• Enter purchase orders with vendors.
• Input material return authorizations if necessary.
• Follow up on quotations made to customers.
• Communicate with account managers regarding accounts.
• Attend monthly sales training meetings.

Skills

Relationship building

Microsoft Office

Outlook

Education

College education preferred in business

Tools

Microsoft Office

Outlook

Job description

Chicago Tube and Iron Company in Ankeny, IA, is seeking a detail‑oriented professional to support day‑to‑day handling of customer accounts, order processing, and general account maintenance. The ideal candidate has a college education preferred in a business field, strong proficiency with Microsoft Office and Outlook, and a commitment to confidentiality when handling customer data and orders.

Join a team focused on growth, customer service, and collaboration with account managers, with