Strategic Credit Operations Lead (Hybrid)

Veritiv Corp; Carrollton (TX); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401k with match

Paid time off

Tuition reimbursement

Mentorship program

Job summary

Veritiv Corp is seeking a Credit Manager based in our Carrollton office with hybrid work options. You will lead the credit and collections team, manage a portfolio, and partner with Sales on complex receivable issues.

Ideal candidates will have 5–10 years of related experience, a Bachelor's degree, and strong analytical, communication, and leadership skills. The role involves strategic policy implementation and cross-functional collaboration.

Qualifications

• Bachelor's degree required or preferred.
• Experience supervising credit staff and improving DSO.
• Strong analytical, problem solving and decision-making abilities.
• Excellent verbal and written communication with customers and team.

Responsibilities

• Supervise, instruct and motivate the credit and collection staff.
• Monitor a portfolio of accounts and drive on-time payments; recover delinquencies.
• Establish and maintain positive relationships with internal/external customers.
• Measure department performance with appropriate metrics.
• Communicate with Sales on complex receivable issues beyond normal contacts.
• Research, negotiate and resolve complex disputes with the sales team.
• Counsel and advise customers on credit issues.
• Inform VP/region managers and director of credit about status and recommendations.

Skills

Credit management

Leadership

Analytical skills

Communication

Education

Bachelor's Degree

Tools

Oracle

Navision

Job description

Veritiv Corp is seeking a Credit Manager based in our Carrollton office with hybrid work options. You will lead the credit and collections team, manage a portfolio, and partner with Sales on complex receivable issues.

Ideal candidates will have 5–10 years of related experience, a Bachelor's degree, and strong analytical, communication, and leadership skills. The role involves strategic policy implementation and cross-functional collaboration.