Strategic Credit & Collections Manager

Crane Worldwide Logistics LLC; Houston, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off

Medical, Dental, Vision

Tuition Reimbursement

Employee Recognition

Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC is seeking a seasoned Lead Credit & Collections professional to drive cash flow improvements and manage risk across customer portfolios. You will oversee collections on high-risk accounts, partner with Sales and Finance, and implement effective credit strategies.

Ideal candidates bring 5+ years in credit/collections, 2+ years in leadership, and strong Excel/reporting skills. Expect on-site work with a comprehensive benefits package.

Qualifications

• Bachelor's degree preferred.
• 5+ years progressive experience in credit, collections, accounts receivable, or finance.
• 2+ years leadership or management experience overseeing credit and collections personnel.
• Experience managing customer credit risk, collection strategies, dispute resolution, and delinquent accounts.
• Strong understanding of AR, credit analysis, financial modeling, aging management, cash flow, and bad debt controls.

Responsibilities

• Lead credit and collections activities to improve cash flow and reduce past due balances.
• Manage customer credit risk through reviews, limit recommendations, and account monitoring.
• Oversee collection efforts and resolution of high-risk, delinquent, and escalated accounts.
• Partner with Sales, Operations, Finance, and customers to resolve disputes and payment issues.
• Analyze AR aging, collection performance, and risk trends to drive improvements.
• Develop, coach, and support the credit and collections team to achieve goals.
• Ensure compliance with company policies, legal requirements, and collection procedures.

Skills

Leadership

Communication

Analytical thinking

Excel & reporting

Credit risk management

Education

Bachelor's degree in Finance/Accounting/Business

Tools

D&B

Credit Risk Monitor

GetPaid

Coupa

Sage 300 ERP

Job description

Crane Worldwide Logistics LLC is seeking a seasoned Lead Credit & Collections professional to drive cash flow improvements and manage risk across customer portfolios. You will oversee collections on high-risk accounts, partner with Sales and Finance, and implement effective credit strategies.

Ideal candidates bring 5+ years in credit/collections, 2+ years in leadership, and strong Excel/reporting skills. Expect on-site work with a comprehensive benefits package.