Strategic Contract Operations Specialist

AstraZeneca GmbH; Wilmington (DE); On-site; USD 60,000 - 95,000; Full time

Job summary

AstraZeneca is seeking a Contract Operations Specialist to manage market access contracts, master data, and payments across health plans, wholesalers, and physicians. You will interpret contract language, ensure accuracy, timeliness, and compliance with SOX.

The role emphasizes collaboration with internal and external contacts, data analysis, and process improvements to support contract terms and payments. Strong Excel skills and attention to detail are essential as you support cross-functional

Qualifications

• Bachelor’s degree required in a relevant field.
• Contract language experience is essential.
• 0–1 year experience in business or pharmaceutical settings.
• Good at logic and mathematics.
• Proficient in Excel, Word & PowerPoint.
• Ability to manage multiple tasks and projects concurrently.
• Strong communication skills and attention to detail.

Responsibilities

• Validate, monitor and update customer master data.
• Work with Customer Facing Team to obtain accurate membership rosters.
• Process, monitor, review, measure, track, validate, research, analyze and report on customer activity using chargebacks, rebates, and sales data.
• Understand and interpret contract language to ensure accurate reimbursements.
• Develop and maintain relationships with internal/external customers.
• Collaborate with peers to manage priorities and provide excellent service.
• Contribute to contract management and strategy through reimbursement knowledge.
• Ensure compliance with mandatory training, audit controls, and SOX.
• Participate on cross-functional Market Access projects.
• Develop reporting techniques emphasizing trend analysis.
• Proactively seek enhancements in Market Access claims processes.

Skills

Contract language experience

Communication skills

Logical & mathematical skills

Education

Bachelor’s degree

MBA

Pharmaceutical or healthcare exposure

Tools

Excel

Word

PowerPoint

Job description

AstraZeneca is seeking a Contract Operations Specialist to manage market access contracts, master data, and payments across health plans, wholesalers, and physicians. You will interpret contract language, ensure accuracy, timeliness, and compliance with SOX.

The role emphasizes collaboration with internal and external contacts, data analysis, and process improvements to support contract terms and payments. Strong Excel skills and attention to detail are essential as you support cross-functional