Strategic Community Association Manager

Associa; Illinois; On-site; USD 65,000 - 90,000; Full time

Job summary

Associa in Illinois is seeking a dedicated Community Association Manager to lead associations, attend board meetings, perform inspections, and manage day-to-day operations under the management agreement. You will oversee annual disclosures, financial reporting, vendor management, ARB processes, and effective communication with boards and homeowners to ensure policy compliance and timely action.

Proficiency in Microsoft Office, strong customer service, confidentiality, and the CAM license are

Qualifications

• Must have CAM license for Illinois.
• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficiency in conflict resolution techniques.
• Professional customer service skills.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

Responsibilities

• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed.
• Prepare agendas, update management reports, and compile documents for Board meeting packages.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within state statute timelines.
• Coordinate and/or oversee inspection of building facilities and common areas and arrange follow-up actions.
• Supervise the operation and administration of the Association per the management agreement and policies.
• Act as or oversee liaison with the Association Board of Directors and homeowners.
• Oversee the AP process and assist with procurement and vendor management as contracted.
• Review monthly financial reports and ensure management summaries are submitted to the Board.
• Oversee ARB applications and on-site inspections to maintain community standards.
• Monitor delinquency rates and collections processes for the portfolio.

Skills

Communication

Customer service

Time management

Confidentiality

Team player

Proactive

Conflict resolution

Education

CAM license Illinois

Tools

C3 system

Microsoft Office

Excel

Job description

Associa in Illinois is seeking a dedicated Community Association Manager to lead associations, attend board meetings, perform inspections, and manage day-to-day operations under the management agreement. You will oversee annual disclosures, financial reporting, vendor management, ARB processes, and effective communication with boards and homeowners to ensure policy compliance and timely action.

Proficiency in Microsoft Office, strong customer service, confidentiality, and the CAM license are