Strategic Communications Lead for Risk and Internal Audit

MetLife, Inc.; New York (NY); Hybrid; USD 129,000 - 168,000; Full time

Benefits offered by this job

Health insurance

Retirement plan 401(k)

Paid time off

Parental leave

Job summary

MetLife, Inc. in New York is seeking a Lead Communications Strategist to partner with Global Risk Management and Internal Audit. You will shape messaging for leadership, engage employees, and guide communications across internal and external programs.

Reporting to the AVP of Internal Communications, you’ll provide proactive counsel, manage multiple priorities, and leverage data-driven insights to measure impact while advancing enterprise objectives in a hybrid work environment.

Qualifications

• 10+ years of experience in corporate communications or a related discipline.
• Excellent writing, editing, storytelling, and message development skills with ability to use metrics and feedback to improve outcomes.
• Strong project management skills with ability to handle multiple priorities and maintain confidentiality.
• Familiarity with internal channels, digital platforms, AI-enabled productivity tools, and communications analytics to strengthen planning and engagement.
• Bachelor’s degree required; degree in Communications, Journalism, Public Relations, English, or related field preferred.

Responsibilities

• Provide strategic communications counsel to the Chief Risk Officer and Chief Auditor for internal and external engagements, shaping messaging that advances priorities.
• Develop and execute internal communications strategies to strengthen employee engagement and organizational alignment.
• Create messaging, plans, and content for employee communications, town halls, engagement efforts, updates, and change initiatives.
• Use channels, digital platforms, feedback, and metrics to improve reach, effectiveness, and engagement.

Skills

Writing & storytelling

Project management

Communications metrics

Internal channels & AI tools

Education

Bachelor’s degree in Communications, Journalism, Public Relations, English, or related field

Additional degree in related field preferred

Tools

AI-enabled tools

Analytics platforms

Job description

MetLife, Inc. in New York is seeking a Lead Communications Strategist to partner with Global Risk Management and Internal Audit. You will shape messaging for leadership, engage employees, and guide communications across internal and external programs.

Reporting to the AVP of Internal Communications, you’ll provide proactive counsel, manage multiple priorities, and leverage data-driven insights to measure impact while advancing enterprise objectives in a hybrid work environment.